Reproductive Medicine Coordinator

Job Description

Job Description

Help us build families by ensuring every patient receives timely, coordinated care throughout their fertility journey.

As a Reproductive Medicine Coordinator at RMA Northern California,  soon to be Everleap Fertility, you will serve as a key liaison between patients, providers, nurses, and the laboratory team. This highly administrative healthcare role is ideal for an organized, detail-oriented professional who enjoys reviewing medical information, tracking laboratory results, researching patient care needs, and coordinating next steps in treatment plans.

While you will interact with patients and clinical teams, this is not a hands-on clinical care position . Instead, you will be the behind-the-scenes expert ensuring critical information is gathered, reviewed, and communicated accurately to support exceptional patient outcomes and a seamless fertility journey.

Location: Palo Alto, CA
Schedule: Monday through Friday, 8:00 AM to 4:00 PM

• Coordinate patient care across providers, nurses, and laboratory staff
• Review and track laboratory results to ensure timely follow-up
• Analyze medical records and patient documentation for completeness and accuracy
• Research and investigate outstanding items needed to advance treatment plans
• Communicate next steps and treatment updates to patients and care teams
• Monitor patient progress through various stages of fertility treatment
• Maintain accurate documentation within the electronic medical record
• Support a fast-paced, multi-provider practice through effective care coordination
• Ensure a high level of accuracy, organization, and attention to detail in all aspects of patient care coordination

What We're Looking For

• Experience in healthcare administration, patient coordination, medical assisting, research, laboratory sciences, or a related healthcare setting
• Strong critical thinking and problem-solving skills
• Ability to analyze medical records, laboratory information, and complex documentation
• Excellent organizational skills with exceptional attention to detail
• Experience working in a multi-provider medical practice preferred
• Ability to effectively prioritize multiple tasks in a fast-paced environment
• Passion for providing an outstanding patient experience
• Interest in fertility and reproductive medicine

IVI-RMA soon to be Everleap Fertility offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.

• Medical, Dental, Vision Insurance Options
• Retirement 401K Plan
• Paid Time Off & Paid Holidays
• Company Paid: Life Insurance & Long-Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement

IVRMA Soon to be Everleap Fertility: 

Built on the legacy of RMA, Boston IVF, Conceptions, and six other leading North American fertility practices, Everleap Fertility brings together more than 200 physicians and embryologists across 60+ locations in the U.S., including 25 IVF laboratories focused on the next leap forward in reproductive medicine. Together, we have helped hundreds of thousands of patients build families for more than 40 years. As part of IVI Institute, Everleap Fertility contributes to a global community working together to advance the field and bring progress in reproductive medicine into patient care.

EEO

IVIRMA soon to be Everleap Fertility is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Everleap Fertility is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Everleap Fertility are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Everleap Fertility will not tolerate discrimination or harassment based on any of these characteristics. Everleap Fertility encourages applicants of all ages.