Front Desk Assistant

Surgery Partners

Miami, FL

JOB TITLE : Front Desk Assistant

GENERAL SUMMARY OF DUTIES :

Greeting patients
Performing check-in procedures
Maintaining current demographic and insurance information in computer and in the chart
Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

REQUIREMENTS :

High School Diploma, with 1-2 years experience in healthcare background
Knowledge of clinic policies and procedures
Knowledge of computer systems, programs
Knowledge of medical terminology
Must be able to multi – task
Must be able to express compassion and kindness to patients calling and being seen in the office
Must maintain a professional and upbeat attitude
Skill in written and verbal communication and customer relations
Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
Requires sitting and standing associated with a normal office environment
Normal busy office environment with much patient contact
Occasional evening or weekend work

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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Vacancy posted 3 days ago

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