Senior AI Infrastructure & Cloud Engineer

Role Description

The Cloud Enablement & Engineering Team at BlueCross BlueShield of Tennessee is hiring a Senior AI Infrastructure & Cloud Engineer. In this fully-remote role, you’ll guide teams through cloud migration, AI platform adoption, and operational optimization. You will serve as a trusted technical advisor, translating business requirements into enterprise architectures that balance innovation, security, governance, and operational excellence.

• Provide technical leadership and responsibility for the installation and support of Cloud software and services to assure a sound deployment basis for production implementations.
• Proactively automate infrastructure and services to enable the cloud team to deliver value to the enterprise using automation such as Infrastructure as Code and CI/CD pipelines.
• Recommend/design cloud services and tools for systems which meet business needs while considering target environment, performance, security requirements, and costs.
• Help define technical solutions to meet business needs through Agile process.
• Responsible for day-to-day cloud infrastructure operational tasks such as monitoring metrics and logs, responding to alerts, and system troubleshooting.
• Work with architecture and development teams to provide guidance for new system designs and determine if on-premise or cloud environments are best suited to run the workload.
• Assist with the evaluation and migration of on-premises systems to determine which systems are best suited to run in cloud environments.
• Build highly redundant environments to ensure application performance, uptime, scalability, and business continuity to prevent loss of business services.
• Maintain documentation of infrastructure design, related technical procedures, operations manuals, and other best practice guidance and strategies.
• Educate current teams on new cloud initiatives and the support of those environments.

Qualifications

• Bachelor's degree in Computer Science or related field or equivalent years of experience is required.
• 5 years - Cloud Infrastructure and Software Engineering experience.
• Experience with enterprise network design including segmentation models, encryption, logging, and monitoring.
• Experience with firewalls, network authentication controls, and Linux/Windows operating systems.
• Experience with logging and monitoring tools such as Splunk, New Relic, Logstash, CloudTrail.

Requirements

• Deep understanding of Azure and/or GCP experience is required.
• Strong knowledge of various aspects of CI/CD practices: Infrastructure Automation, Application Build and Deployment Automation using various leading tools.
• Understanding of Docker/Kubernetes for managing container-based images and their deployment via Kubernetes based services.
• Knowledge and experience of Terraform/Ansible, GIT based products (GitHub, Bitbucket), Azure DevOps/Jenkins, etc., for building pipeline.
• Understanding of cloud security architectures for cloud/hybrid systems.
• Strong troubleshooting skills.
• Strong analytical and communication skills.

Benefits

• Remote work flexibility.
• Travel to Chattanooga, TN headquarters required for final interviews.
• No sponsorship available for this role.

Company Description

BlueCross BlueShield of Tennessee is committed to recruiting, hiring, training, and promoting individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.