Deal Desk Manager

Deal Desk Manager

A fast-growing, innovative medical device company is seeking an experienced and growth-oriented Deal Desk Manager to collaborate cross-functionally and provide strategic expertise that enables long- and short-term contracted partnerships. This is a high-impact role supporting sales execution, pricing, contracting, and operational efficiency across the organization.

The Deal Desk Manager will play a pivotal role in managing and streamlining the deal lifecycle across sales, finance, legal, and operations teams. The ideal candidate is highly skilled in deal structuring, order intake, and contract compliance, with experience supporting sales teams in a medtech or life sciences environment—particularly with Group Purchasing Organizations (GPOs) and Integrated Delivery Networks (IDNs).

Key Responsibilities

Sales Support & Deal Structuring

• Partner with the sales team to review and structure complex deal proposals aligned with pricing strategies and company policies.
• Provide pricing guidance and approvals for a range of contract types.
• Serve as liaison between sales, finance, legal, and operations to ensure seamless deal execution.

Customer Order Intake Management

• Manage the end-to-end order intake process, ensuring accuracy, documentation alignment, and timely entry into internal systems.
• Collaborate cross-functionally to resolve order fulfillment discrepancies and ensure on-time delivery.

GPO & IDN Relationship Management

• Oversee relationships with GPOs and IDNs to align pricing, contract terms, and fulfillment requirements.
• Support contract negotiations and compliance with established frameworks to optimize value for both customers and the company.
• Monitor market trends and partnership opportunities within GPOs and IDNs.

Process Optimization & Efficiency

• Build and refine deal desk processes to support rapid growth and drive operational scalability.
• Implement best practices for order intake, deal review, and workflow approvals using CRM and ERP systems.
• Continuously evaluate and improve process consistency and efficiency.

Contract Management & Compliance

• Ensure all deals adhere to internal policies, regulatory standards, and contractual requirements.
• Partner with legal and compliance teams on contract negotiation, renewal, and documentation.
• Prepare and facilitate Pricing Committee review processes as needed.

Data Analysis & Reporting

• Analyze deal and order data to identify trends, pricing opportunities, and process improvements.
• Generate reports and insights to support strategic business decisions.
• Track and report on key performance indicators (KPIs) to measure deal desk success.

Cross-Functional Collaboration

• Act as a strategic advisor to sales leadership on deal structure, pricing, and GPO/IDN dynamics.
• Coordinate with finance on forecasting, revenue recognition, and margin analysis.
• Partner with operations to ensure accurate post-deal execution and fulfillment.

Qualifications

• Bachelor's degree in Business, Finance, or a related discipline.
• 8+ years of experience in deal desk, sales operations, or similar roles within the medtech or life sciences sectors.
• Expertise in pricing strategy, contract negotiation, sales cycle management, and order intake processes.
• Demonstrated experience managing GPO and IDN partnerships and compliance.
• Proficiency with CRM tools (e.g., Salesforce), ERP systems (preferably Microsoft Dynamics 365), and Microsoft Office Suite.
• Exceptional organizational, analytical, and project management skills.
• Strong financial acumen and ability to interpret data tied to profitability, order accuracy, and compliance.
• Excellent interpersonal, communication, and collaboration abilities across teams and stakeholders.