Lab Supervisor

Job Title: Supervisor

Location: Monmouth Medical Center

Department Name: Lab MMC Clinical Pathology

Req #: 0000271348

Status: Salaried

Shift: Day

Pay Range: $90,000.00 - $110,000.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Hematology Supervisor

At RWJBarnabas Health, Hematology Supervisors become part of a purpose-driven environment where teamwork, innovation, and compassionate care come together to support exceptional patient outcomes. This Hematology Supervisor role offers opportunities for professional growth, leadership development, collaboration with laboratory professionals and healthcare teams, and a culture committed to quality, safety, education, and continuous improvement.

As a Hematology Supervisor, you will provide day-to-day oversight of laboratory operations and personnel performing testing and reporting results. You will supervise clinical operations, ensure compliance with quality and regulatory standards, support staff development, monitor laboratory performance metrics, and collaborate with laboratory leadership to deliver high-quality diagnostic laboratory services that support patient care across the organization.

Joining RWJBarnabas Health means joining a community where every Hematology Supervisor is encouraged to lead, collaborate, and make a meaningful impact on laboratory excellence and the health and well-being of the patients and communities we serve.
A typical day for a Hematology Supervisor may include:
• Provide day-to-day supervision and oversight of laboratory operations and personnel performing testing and reporting patient results.
• Ensure laboratory testing, specimen examination, and result reporting are performed accurately and in accordance with established policies, procedures, and regulatory requirements.
• Serve as a readily accessible resource to testing personnel by providing on-site, electronic, and telephone consultation to resolve technical and operational issues.
• Monitor test analyses and specimen examinations to ensure established standards of analytical performance, quality, and accuracy are consistently maintained.
• Recognize and escalate complex testing issues, abnormal findings, or operational concerns to appropriate laboratory leadership, including the Medical Director, Administrative Director, Manager, or designee.
• Supervise the clinical operations of the hematology laboratory and support broader laboratory and pathology service line initiatives.
• Partner with laboratory leadership to coordinate administrative, operational, technical, fiscal, educational, and quality improvement activities.
• Organize, develop, implement, and evaluate departmental goals, objectives, policies, and procedures that support quality patient care and operational excellence.
• Collaborate with multidisciplinary teams across the laboratory and healthcare system to support efficient laboratory services and patient outcomes.
• Maintain quality, service, safety, compliance, and regulatory standards throughout laboratory operations.
• Implement, monitor, and enforce quality control (QC), quality assurance (QA), safety, accreditation, and compliance programs.
• Produce, monitor, analyze, and maintain productivity, quality, turnaround time (TAT), and operational performance metrics.
• Assist with preparation of productivity reports, quality reports, departmental analyses, and recommendations for process improvement.
• Manage departmental operations while maintaining alignment with budgetary goals and organizational priorities.
• Participate in inventory management activities to ensure necessary supplies, reagents, and laboratory resources are available.
• Develop, review, update, and maintain standard operating procedures (SOPs), policies, manuals, and workflow documentation.
• Troubleshoot technical, instrumentation, equipment, middleware, and computer-related laboratory issues.
• Participate in the validation and implementation of new methodologies, instrumentation, and testing platforms.
• Supervise laboratory staff, including onboarding, training, mentoring, competency assessments, and ongoing professional development.
• Conduct interviews, participate in hiring decisions, and support employee relations and corrective action processes when appropriate.
• Complete annual employee performance evaluations and provide ongoing coaching and performance feedback.
• Organize and facilitate staff meetings and maintain documentation and meeting minutes.
• Lead and support special projects while ensuring timely completion and documentation of outcomes.
• Maintain compliance with all RWJBarnabas Health organizational competencies, standards of behavior, and workplace expectations.
• Promote a culture of patient safety, teamwork, accountability, continuous improvement, and exceptional customer service.
• Perform other duties and/or projects as assigned to support departmental and organizational needs.
This role might be for you if:
• Clear, professional communication defines how you collaborate with laboratory staff, physicians, pathologists, leadership teams, and healthcare professionals.
• You enjoy leading teams, developing employees, and fostering a culture of accountability and excellence.
• Accuracy, attention to detail, and quality standards guide your work every day.
• You are comfortable making operational decisions and resolving complex technical laboratory issues.
• Patient safety, regulatory compliance, and laboratory quality are among your highest priorities.
• You remain organized and adaptable while managing multiple projects, deadlines, staffing needs, and operational demands.
• You enjoy using data, quality metrics, and performance indicators to drive continuous improvement.
• You are committed to maintaining accreditation, regulatory compliance, and best laboratory practices.
• You take pride in mentoring laboratory professionals and supporting their career growth and technical development.
• Continuous learning, innovation, and operational excellence motivate you.
To be considered for this Hematology Supervisor opportunity, you must:
• Have a Bachelor's degree in Medical Laboratory Science, Clinical Laboratory Science, Biology, Chemistry, Life Sciences, or a related scientific field.
• Hold current certification through ASCP or AMT as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS).
• Have 4-5 years of experience working as a Medical Laboratory Scientist or Medical Technologist in a healthcare, hospital, clinical laboratory, or related setting.
• Demonstrate advanced knowledge of complex laboratory testing methodologies and hematology laboratory operations.
• Demonstrate advanced skills in laboratory instrumentation, calibration, maintenance, troubleshooting, and validation.
• Demonstrate advanced analytical skills and the ability to interpret and validate laboratory test results.
• Demonstrate knowledge of regulatory, accreditation, quality assurance, and compliance requirements affecting clinical laboratories.
• Demonstrate strong leadership, staff development, coaching, and mentoring abilities.
• Demonstrate exceptional problem-solving, organizational, and critical-thinking skills.
• Demonstrate excellent verbal and written communication skills.
• Demonstrate strong customer service skills and the ability to work effectively with multidisciplinary healthcare teams.
• Demonstrate the ability to manage multiple priorities and function effectively in a fast-paced clinical environment.
• Be able to travel between Monmouth and Monmouth South campuses and affiliated off-site point-of-care testing locations.
Preferred Qualifications
• Master's degree in Medical Laboratory Science, Clinical Laboratory Science, Healthcare Management, Public Health, or a related field preferred.
• Prior supervisory, leadership, or point-of-care testing (POCT) experience preferred.
• Minimum of two years of clinical laboratory leadership or advanced laboratory experience preferred.