Contract Implementation Field Engineer

An Amazing Career Opportunity foraField Implementation Engineer!

Location: Central & Western, US regions

Job ID: 45794

Independent 1099 contractor required.

We are seeking a 1099 Contractor to perform onsite and remote installations of livescan hardware and software as well as connectivity to local, state and federal agencies for submission of electronic fingerprint records.

Who are we?

HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.Check us out here:

Biometric Identity Technologies (BIO):

At the Biometric Identity Technologies Business Area, within HID, we aim to create a safer world with biometric solutions that enhance everyday life, ensuring trust and reliability in every interaction. As a trusted biometric leader, we seamlessly and ethically protect people, places, and things, where we create a secure and equitable environment where everyone's data is protected and their privacy respected.

Driven by years of innovation, we offer a broad range of biometric identity technologies for transactions requiring irrefutable proof of identity, such as customer onboarding, fraud prevention, loss prevention, seamless travel, forensic investigation, background checks, border security, and government benefit issuance. We provide peace of mind to a great array of organizations and industries who know that they are getting the highest level of safety and security through trusted identity.

As ourImplementation Field Engineer, you'll support HID's successby:

• ON SITE INSTALLATION SERVICE:
  
  • Candidate shall provide contract installation services for HID. Contract service will include, but are not limited to:
  • Confirming with customer POC arrival time to ensure site access.
  • Travel to Customer sites scheduled for installation, and defined number of installation days (one installation day is eight hours in length).
  • Candidate shall be on site at the time listed on the installation schedule.
  • Install livescan hardware software and peripherals. Installation shall be performed per work instructions provided by HID prior to arrival and system shall be successfully installed and tested.
  • Connect livescan system to required network for submission to agency.
  • Test livescan system with agency.
  • Train customer representatives on use and administration of system.
  • Upon completion of installation, Contractor shall also provide documents as detailed in the "Installer Information Sheet'' which will be provided by HID from time to time.
  • The HID technical support desk shall assist in the diagnostics and troubleshooting when required. The Candidate sent to the site shall have proper identification and shall meet the outlined qualifications and adhere to HID's Statement of Work for that customer installation.
  
  
  
• REMOTE INSTALLATION AND SUPPORT:
  • Candidate shall provide remote installation and support services for HID. Whenever possible, HID will provide 24-hour advanced notice when scheduling a remote support call.
  • If support is required sooner than 24 hours, HID will confirm Candidate's availability prior to scheduling a call.
  
  
  
• ON-CAMPUS SUPPORT:
  • Periodically, Candidate may provide support services to HID from the Palm Beach Gardens, Florida (PBG) location.
  
  
  
  
  

YourExperienceand Background include:

• Bachelor's degree in computer science or equivalent experience.
• Ability to work in a fast-paced environment where service delivery must adhere to strict timelines with little to no direct supervision.
• Excellent communication and customer service skills.
• Knowledge of and troubleshooting skills for network topology (ports, protocols), Active Directory, Data Security as well as hardware connectivity.
• Must be able to pass a background check for CJIS certification and for Federal and Non-Federal contracts.
• Must be able to lift 60 pounds from the floor to a desktop.

What we can offer you:

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

• Empowerment: You'll work as part of a global team in a flexible workenvironment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes.If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact View email address on click.appcast.io.

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go - without having to think about it.


When you join our HID team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

#LI-HIDGlobal