RedLion Mobile Store Manager- Riverhead

Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay : $66,300 per year Work Location : Riverhead, NY (In-person) Overview Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You\'ll work in our retail stores, helping residential customers connect to the above essential services. Key Responsibilities Sales & Product Knowledge Oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance. Upsell and cross-sell products to maximize sales opportunities. Analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success Partner with marketing on local events, promotions, and seasonal campaigns. Recruit, hire, train, and develop a high-performing sales team. Build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience Maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally. Keep the team current on products, promotions, technology updates, and company expectations. Ensure the team stays up to date on current products, promotions, and technology updates. Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics. Must have proven success driving sales, leading high-performing teams, and using performance metrics. Must have strong leadership, communication, coaching, analytical, and problem-solving skills. Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred. Must have a high school diploma or GED; Associate or Bachelor\u2019s degree preferred. Must have flexible availability, including evenings, weekends, and holidays. Must have reliable transportation and willingness to travel within a 35-mile radius. Preferred: bilingual in Spanish. Perks & Benefits Competitive base salary + uncapped commission potential. Medical, Dental, and Vision Insurance; 401(k). Paid training and onboarding. Paid vacation, sick time, and personal days. Internal promotions & advancement opportunities. Employee-exclusive growth & rewards programs, including: Milestone Program – Recognition and rewards at every stage of your leadership journey. Winners Circle – Annual all-expenses-paid trip for top performers. #J-18808-Ljbffr RedLion Mobile