Citizen Services Representative

Job Title

Duties:

Receives and responds to citizen requests/concerns.

Prepares monthly and annual reports.

Researches and maintains claim and lawsuit files.

Performs radio communicator duties.

Types letters, memos, and various forms.

Performs all duties in a customer service orientated manner, adhering to all safety and board policies, regulations, or procedures.

Must perform duties in a safe, professional, and courteous manner to promote a positive image of the Road Commission for Oakland County.

Requires a daily schedule that supports RCOC hours of operation.

Regular and predictable onsite job attendance is an essential function of this position.

Special Experience/Education:

A High School Diploma or equivalent is required.

Training in office procedures and clerical skills are required.

A minimum of two (2) years of clerical and word processing experience is required.

Must possess and maintain a valid State of Michigan Driver's License.

Disclosure: This position is within a bargaining unit and the individual that holds this position is subject to the terms and conditions of the existing collective bargaining agreement.

Disclaimer:

Must be legally eligible to work in the United States and possess a Valid Driver's License.

Attractive benefits package.

EOE/ADA/Drug Free Workplace.