Director, Commercial Data Product Owner

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Summary: The Director, Commercial Data Product Owner will implement and operationalize the commercialization data product strategy. This role focuses on execution: translating the product roadmap into deliverables, managing backlog, linking technical teams with business owners, and ensuring commercial data products are built, deployed, and adopted effectively. The Director will work closely with Brand, Sales, Medical, Market Access, Business Insights & Technology, and other stakeholders to ensure data products support launch readiness, customer and patient insights, and commercialization operations. They will oversee the life-cycle of specific data product offerings (e.g., Customer 360, Payer 360, Incentive Comp Data Mart, Patient, Market Access, Medical), ensure integration with systems, data governance, quality, and deliver business impact. The Director will manage technical workstreams, vendor relationships, and deployment timelines while ensuring adoption, training, and usage by commercialization teams. They will provide regular metrics on product performance and collaborate with analytics teams to refine and evolve products over time. The Director will also hire, coach and develop a small team of product managers/analysts and ensure the product delivery culture supports agility, responsiveness, and commercial value. Responsibilities: Implement Commercialization Data Product Roadmap Translate the strategic roadmap into detailed delivery plans, release schedules and product backlogs. Work with Business Insights & Technology to align technical scope, resources, dependencies and timelines. Prioritize features, enhancements and technical debt based on business value, ROI and resource constraints. Manage Product Lifecycle & Delivery Lead development processes for data product teams including sprint planning, backlog refinement, user-stories, acceptance criteria and release management. Oversee end-to-end delivery from requirements gathering to build, test, deploy and operate. Ensure product documentation, versioning, and support models are in place and maintained. Stakeholder Engagement & Business Requirements Translation Partner with Brand, Sales, Medical, Market Access, and other commercialization stakeholders to gather requirements and define use cases. Translate business workflows into technical requirements, design specs and user stories. Maintain clear product vision and advocate for the product among stakeholders to secure alignment and adoption. Data Integration, Quality & Governance Support Coordinate with Data Engineering, Architecture and Governance teams to ensure data sources (HCP, patient, claims, CRM, distribution) are integrated and fit for purpose. Monitor data quality, completeness, latency and usage metrics; escalate and remediate issues. Support the enforcement of business rules, metadata standards and governance frameworks defined at the Executive Director level. Monitor Performance, Reliability & Operational Excellence of Data Products Establish and track operational KPIs for data product performance (e.g., data refresh SLAs, latency, uptime, data completeness/accuracy) Work with Business Insights & Technology to proactively troubleshoot technical issues, manage incidents, and coordinate root-cause analysis and prevention plans Ensure scalability, maintainability, and performance are considered in all enhancement requests and product decisions Maintain robust access controls, data security protocols, and change management procedures aligned with Bristol Myers Squibb policies and regulatory requirement Adoption & Value Realization Develop and execute enablement plans including training, launch communications, user guides and dashboards for business users. Track usage metrics (e.g., number of users, queries/run rates, decision-impact, commercial outcomes) and report progress to leadership. Gather user feedback, identify barriers, and drive product refinements to increase value and adoption. Vendor & Budget Oversight Manage vendors/partners responsible for build, integration, and operations of data product components; ensure SLA adherence and value delivery. Monitor spend related to assigned data product(s), contribute to budget planning and manage costs within agreed parameters. Evaluate potential technology or vendor options for future product enhancements and scalability Qualifications: Bachelor’s degree in a relevant field (Business, Information Systems, Data/Computer Science, Engineering, Statistics, or related). Advanced degree (MBA, MS) is a plus—especially for cross-functional leadership and commercialization strategy execution. Minimum 8 years years in commercial pharma/biotech data, analytics Minimum 4 years leading data product delivery Key competencies desired: Product Ownership & Technical Delivery Expertise in owning digital/data products as business offerings: backlog management, agile delivery, release planning, quality gate control. Technical fluency to engage with engineers and architects in defining system requirements, integrations and platform capabilities. Commercialization & Customer Orientation Strong understanding of commercialization operations in the Pharmaceuticals industry — including Sales execution, brand planning, payer/patient journeys and lifecycle dynamics. Ability to translate business objectives (e.g., launches, growth in CV/Neurology/HIV) into data product features and user value. Collaboration & Stakeholder Influence Excellent collaboration skills with cross-functional teams (Brand, Sales, Insights & Technology, Compliance). Ability to negotiate prioritizations, secure stakeholder alignment, and manage trade-offs among user needs, technical complexity and resource constraints. Data & Analytics Fluency Understanding of data architecture, data integration patterns, master/data management, business rules and metadata. Comfortable working with analytics teams to monitor performance, derive insights, and evolve product capability over time. Technical Architecture & Platform Integration Literacy Strong understanding of how data systems integrate (APIs, ETL/ELT, streaming/batch pipelines, real-time enablement) Able to partner effectively with architects and engineers to ensure scalability, security, and interoperability Comfortable making informed trade-offs between complexity, cost, and long-term platform evolution Risk Management & Operational Discipline Proactively identifies risks related to data quality, availability, access controls, and regulatory exposure Skilled in issue triage, root-cause analysis, and implementation of preventative measures Maintains strong compliance mindset when handling sensitive healthcare data and commercial workflows Change Management & Adoption Focus Skilled in driving user adoption, enabling business change, building training/enablement programs, and embedding new ways of working. Experience in linking usage to value and driving iterative enhancements based on real-world feedback and metrics. If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Compensation Overview: Princeton - NJ - US: $197,800 - $239,681 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include: Health Coverage: Medical, pharmacy, dental, and vision care. Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. *Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to View email address on click.appcast.io. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at View email address on click.appcast.io. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1602986 : Director, Commercial Data Product Owner Data Privacy Link We’re creating innovative medicines for patients fighting serious diseases. We’re also nurturing our own diverse team with inspiring work and challenging career options. No matter the role, each one of us makes a contribution. And that makes all the difference.