Shelter Support Representative

Job Description

Job Description

Make a Difference When Your Community Needs It Most

We are seeking compassionate, dependable, and service-oriented individuals to join our team as Shelter Support Representatives . In this role, you will provide critical support to individuals and families impacted by natural disasters and other emergency situations.

This is an excellent opportunity for someone who is passionate about helping others and wants to make a meaningful impact during times of need. You'll work directly with displaced individuals, assisting with shelter operations, providing support and resources, and helping create a safe and welcoming environment.

Responsibilities

• Welcome and check in shelter residents
• Assist individuals with accessing supplies, food, and shelter resources
• Help coordinate sleeping arrangements and general shelter needs
• Provide compassionate support to individuals affected by disaster-related displacement
• Answer questions and help connect residents with available services
• Complete basic administrative tasks including filing and paperwork
• Assist with food distribution and inventory management
• Maintain a clean, organized, and safe environment
• Collaborate with team members to support daily shelter operations
• Adapt to changing priorities as shelter needs evolve

Qualifications

• Minimum of 6 months of experience supporting individuals in need, such as:
  • Shelter services
  • Case management
  • First responder support
  • Human services
  • Community outreach
  • Customer-facing service roles
• Strong interpersonal and communication skills
• Demonstrated empathy, patience, and compassion
• Ability to remain calm and professional in sensitive situations
• Comfortable working in a fast-paced and evolving environment
• Basic administrative and organizational skills
• Ability to multitask and prioritize responsibilities effectively

Preferred Backgrounds

We welcome candidates with experience in:

• Shelters or social services
• Nonprofit organizations
• Case management
• Healthcare support
• First responder or emergency response environments
• Hospitality, restaurant, retail, or customer service roles
• Administrative or office support positions

Work Environment

This position is based onsite at a shelter facility supporting disaster relief efforts. Team members should be comfortable working in a dynamic environment where priorities may shift based on the needs of residents and the community. Flexibility, teamwork, and a service-focused mindset are essential for success.

Why Apply?

• Meaningful work that directly supports individuals and families in crisis
• Opportunity to make a positive impact in the local community
• Overtime opportunities available
• Collaborative, team-oriented environment
• Potential for ongoing extensions based on project needs

If you are compassionate, dependable, and driven to help others during challenging times, we'd love to hear from you. Apply today and be part of a team making a real difference in the community.

Job Type & Location

This is a Contract position based out of Pensacola, FL.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Pensacola,FL.

Application Deadline

This position is anticipated to close on Oct 13, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.