Regional Operations Manager

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.

Regional Operations Manager - Full Time

Location: Dallas, TX, Houston, TX and San Antonio, TX

Schedule: Monday - Friday | Full-Time

Compensation: Competitive Base Salary + Bonus

About Us

SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we've built our foundation on service, trust, and a commitment to providing professional-grade solutions that keep our customers running strong.

We offer the broadest selection of high-quality products from top suppliers in the industry-backed by tool repair services, reliable expertise, and a passion for helping contractors, builders, and manufacturers succeed.

At SouthernCarlson, Our Promise Means More™-because how we serve matters just as much as what we deliver.

Our Core Values - OUR PROMISE MEANS MORE™

Respect - We build relationships on trust, collaboration, and kindness while taking the time to learn, grow, and celebrate wins together.

Integrity - We go above and beyond to help customers and employees and do what's right to resolve issues.
⚙ Teamwork - We support and encourage one another while working together to deliver a top-notch customer experience.

Family Environment - We're a nationwide company with a local, family-like feel at every branch.

Position Overview

We're hiring a Regional Operations Manager to lead and support branch operations across our Southwest region, including Virginia, Maryland, Delaware. This role is ideal for a strategic, results-driven leader who thrives on developing people, improving operational performance, and driving financial results across multiple locations.

As a Regional Operations Manager, you'll oversee branch leadership, operational execution, and financial performance while ensuring consistency, safety, and exceptional customer service across the region.

What You'll Be Doing

• Lead and support Branch Managers to drive operational excellence and consistent performance across all locations.
• Partner with Sales leadership to align operational execution with revenue growth strategies and customer needs.
• Drive regional financial performance, including revenue growth, profitability, and expense management.
• Establish clear expectations, KPIs, and accountability standards across branch teams.
• Coach, mentor, and develop leaders to build high-performing, engaged teams.
• Analyze operational and financial metrics to identify trends, risks, and opportunities for improvement.
• Implement and standardize processes, policies, and best practices across all branches.
• Resolve complex operational and customer issues while maintaining strong relationships.
• Ensure compliance with safety standards, DOT, Hazmat, and company policies.
• Conduct regular branch visits to maintain visibility, engagement, and operational alignment.
• Prepare and present performance reports and action plans to senior leadership.
• Support company initiatives, system implementations, and continuous improvement efforts.

You May Be a Good Fit If You Have:
• Strong leadership and team development experience across multiple locations
• Proven ability to drive financial performance and operational results
• Excellent communication and relationship-building skills
• Strong analytical, problem-solving, and decision-making abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience in distribution, construction supply, or industrial industries preferred
• Bachelor's degree and/or 5+ years of operations management experience
• Valid driver's license and ability to travel regularly within the region

Why You'll Love It Here

Competitive Compensation - Base salary + bonus

Collaborative Family Culture - Team-first environment built on trust and respect

Career Growth Opportunities - We promote from within and support long-term success

Comprehensive Benefits:

Health, Dental, Vision

401(k) with Company Match

Paid Time Off and Holidays

Ready to take the next step in your leadership career with SouthernCarlson? Apply today!

All offers are contingent on a successful background check and drug screening.

At SouthernCarlson, we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.