Fiscal Associate II

SUMMARY

This position involves the application of complex fiscal, financial, and auditing functions in reviewing and processing documents and assisting taxpayers in the Public Service area. Advanced technical knowledge and the ability to apply complex state and federal laws, rules, and regulations to evaluate taxpayer accounts and respond to taxpayer questions is desired. The position requires multitasking between in-person taxpayer customer service and inbound phone calls, and may be cross-trained in other functional areas such as collections, income tax, gross receipts, and withholding tax processing.

ESSENTIAL FUNCTIONS

Review forms and source documents such as bills, receipts, invoices, claims, or service contracts to complete purchase orders; confirm accuracy, completeness, required documentation, and approvals in compliance with applicable procedures, practices, and standards. Verify or determine correct classification and coding of transactions. Use commercial and proprietary automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data. Use standard formulas to perform and verify calculations; monitor balances and identify and report discrepancies. Create and maintain financial records, documents, and files. Prepare reports and summaries on the status of accounts or other financial data. Participate in recommending changes to internal procedures, forms, or process enhancements. Gather and compile data for higher‑level staff. Perform general office work and functions as assigned such as preparing correspondence and distributing documents. May perform payroll entries and process payroll in automated information systems. Deliver excellent customer service to internal and external customers and the public in person, electronically, or by written communication. Communicate and interact effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.

JOB REQUIREMENTS

Applicants must have education, training, and/or experience demonstrating competence in each of the following areas: Six months’ experience in processing accounting, auditing or payroll transactions following applicable laws, rules, regulations, standards, policies, and procedures. Six months’ experience in determining compliance of financial transactions with required documentation, computations, codes, signatures, rules, or regulations. Six months’ experience in preparing financial reports such as combining and presenting financial data from multiple sources in an organized format. OR Possession of an Associate’s degree or higher in Accounting or a related field.

CONDITIONS OF HIRE

Applicants must be legally authorized to work in the United States. A criminal background check, reference checks, confirmation of compliance with federal and state tax laws, and any other required condition of employment must be satisfied. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

BENEFITS

Health, dental, and vision insurance. Disability insurance, group universal life insurance. Retirement benefits, deferred compensation. Training and development programs. Paid leave, paid holidays, paid parental leave, alternative work schedules. Flexible spending, pre‑tax commuter benefits, accident and critical illness insurance.

SELECTION PROCESS

The application and supplemental questionnaire are evaluated based on a rating of your education, training, and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and supplemental questionnaire, including dates of employment, job title and job duties. For education and training, list the name of the educational provider, training course titles, and a summary of course content. Narrative information must be supported by the information supplied on the application including your employment, education, and training history as it relates to the job requirements. Once you have submitted your application online, all future correspondence related to your application will be sent via email. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

ACCOMMODATIONS

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid or service by calling View phone number on click.appcast.io or by visiting delawarerelay.com. If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call View phone number on click.appcast.io or email View email address on click.appcast.io. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We encourage and seek a workforce representative of Delaware, including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression. #J-18808-Ljbffr State of Delaware