Receptionist/Administrative Assistant
Leisure Knoll at Manchester
Job Description
Job Description
o Retrieve voice mail messages and e mail a minimum of three times a day (morning, mid-day and end of day)and return calls and/or direct to proper individual as appropriate
o Retrieve faxes and distribute as appropriate
o Answer incoming calls and assist and/or direct to proper individual as appropriate
o Assist in-person visitors
o Assist homeowners with account inquiries including balances due (see * below)
o Log in calls for bus service. Give copy of daily list to driver
o Pick up Gatehouse paperwork – parking violations etc
o Scan appropriate files into network (Z: for Homeowner Files and X: for Business Files) and place original in que for shredding
o File Architectural Control docs which are filed in homeowner files and other legal docs with original signature(s) which are filed in business files. Check with the Office Manager or Community Manager for details
o Enter all Optional Lawn/Snow Service Work Order requests in CINC for issues with Lawn/Snow service and give copy to Landscape Company Supervisor and close Work Order in CINC when signed off as completed by Supervisor
o Enter homeowner information updates into CINC (telephone numbers, bar codes, badges, fobs etc)
o Maintain color coded mowing map file
o Maintain requested/required supply order list for Gatehouse and/or Office. Give to Office Manager as needed
o Maintain cash register including log sheet and submit to Office Manager when full. All transactions must be logged and placed into register at time of transaction
o Collect Activities set up request sheets. Distribute copies to Building Attendant and copy to file
o Process paperwork, database and/or CINC entry and collect fees for the following:
o Exercise Room Fobs
o Pedestrian Fobs
o Resident/Guest Badges (also used for Recreational access including Pool)
o Bar Codes
o Maintain Docu-Trees
o Process Architectural Control Permit applications including:
Guideline distribution
Checking applications submitted are complete
Verification of Vendor Certificate of Insurance
Verification of Vendor License/Permit
Contacting approved applicants for permit pick-up
Enter application information into CINC
Filing completed application copies in homeowner files
o Maintain Long Term Parking log including annual collection of updated registrations, insurance and fees for Long Term parking users
o Maintain Short Term Parking log including issuing passes via MySentri
o Maintain Handicap/Disability list for Priority Snow Removal including collecting doctor’s notes and distributing list to Snow Removal Supervisor and Maintenance Manager
o General office duties as requested from the Office Manager and/or Community Manager
\nCompany DescriptionLeisure Knoll is a 1,626 single family active adult community.
Company Description
Leisure Knoll is a 1,626 single family active adult community.
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