Senior Product Support Analyst
Virtual Vocations Inc
Providing advanced functional and production support for the Complaint & Case Management System (CCMS), the full-time Senior Product Support Analyst will monitor application incidents, liaise between business users and technical teams, and manage support documentation in a remote environment. Key responsibilities Monitor, analyze, troubleshoot, and resolve application incidents and service requests for the CCMS Document and manage support tickets using Jira Software and Jira Service Management Facilitate User Acceptance Testing (UAT) activities and develop training materials for users Required qualifications 8+ years of experience providing production support and incident management for large enterprise applications Proficiency in utilizing Atlassian Jira Software, Jira Service Management, and Confluence Experience working with business users, stakeholders, and technical teams to resolve application issues Strong background in analyzing business requirements and translating them into functional solutions Proven ability to work independently with sound judgment and decision-making skills
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Product Support Analyst in United States vacancy
$56 - $66 per hour
Role Description This is a remote position. The Senior Product Support Analyst will support the Texas Education Agency on the CCMS platform. This role provides advanced application support, coordinates user acceptance testing, and develops user training and communications...SeniorContract workRemote workMonday to FridayAfternoon shiftAir InfoSec, LLC
Remote1 day ago$74.5k - $102.44k
...growing rental business in North America--is seeking a Sr Product Support Analyst. As a Sr Product Support Analyst, you will be responsible for... ...to management for decision making purposes. ~Support Senior Management Team, Field Management and Corporate departments...SeniorFull timeTemporary workWork at officeFlexible hoursSunbelt Rentals, Inc.
Remote1 day ago- System Soft Technologies in Austin, TX, is seeking a Production Support Analyst for a 12-month engagement to troubleshoot large-scale applications and coordinate with business users, stakeholders, and technical teams. The role emphasizes incident management, requirements...Senior
- Allied Consultants, Inc in Austin, TX is seeking an experienced Product Support Analyst to join our CCMS team. You will provide advanced application support, coordinate UAT, and help develop user training and communications for ongoing platform enhancements. The role requires...SeniorRemote job
- ...discussions with business stakeholders, product owners, architects, developers, and QA teams... .... Design and recommend solutions supporting lending operations, loan disbursement processes... ...of experience as a Technical Business Analyst, System Analyst, Product Analyst, or a...SeniorTemporary work
Neshent Technologies
New York, NY7 days ago - PTR Global in McLean, VA is seeking a Technical Product Analyst to drive enterprise product delivery initiatives onsite. You will collaborate... ...knowledge, and excellent stakeholder communication to support modernization and integration projects. #J-18808-Ljbffr PTR...Senior
$68.4k - $143.7k
Job Title: Integrated Product Support (ILS) Analyst - T3Job Category: LogisticsTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: Up to 25%Type of Travel: LocalAnticipated Posting End: 9/18/2026The Opportunity...Contract workWork experience placementWork at officeFlexible hours- ...contact for internal teams, providing technical and operational support related to Vehicle Ads merchants. The position involves... ...communication skills, an understanding of digital advertising products, and familiarity with market-specific nuances.Responsibilities:...
$124k - $177k
...technologies like Generative AI to increase productivity, streamline processes, and create... ...financial ecosystem.The AI Product Insights Analyst will design and deploy next-generation... ...stability and forward momentum, supported by an inclusive team that honors tradition...SeniorLocal area3 days per week$112.4k - $149.8k
...passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full... ...meets innovation, and tradition fuels transformation. As a Senior Product Analyst - Data & Integration, you'll play a critical role in shaping...SeniorFull timeLocal areaRemote work$105.4k - $124k
...and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our... ...—all from Day One.Job DescriptionWe are seeking a data-savvy, product-minded professional to support the delivery and evolution of data...SeniorWork at officeLocal areaRemote workFlexible hours3 days per week- ...Product Support Analyst Join our team as a Product Support Analyst and become a pivotal player in enhancing customer experience for our customer's innovative digital products. In this role, you’ll leverage your expertise to monitor, troubleshoot, and resolve customer...Worldwide
Samprasoft
Peoria, IL10 hours ago - ...Job Description A client/employer of Insight Global is searching for a detail-oriented Product Analyst to support the product management lifecycle and drive continuous improvement across reporting tools and processes. This role serves as a key liaison between Product...
Insight Global
Collierville, TN4 days ago - ...delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experience Product Support Analyst to play a key role within a high-impact technical services team. At Allied Consultants, we value our consultants and...Local areaRemote workFlexible hours
Allied Consultants (Texas)
Austin, TX4 days ago - ...our solutions across our rapidly growing customer base. The Product Support Analyst plays a key role on the team supporting our customers and... ...applicants with deeper technical or industry expertise for a more senior role. If you have experience in any of the...InternshipWork at officeLocal areaFlexible hours3 days per week
Benchling
San Francisco, CA20 hours ago $118.1k - $200.76k
...Job Description BAE Systems is seeking Product Support Analyst to support our work as a prime contractor on a high-profile U.S. Navy weapon system. Serving as one of our product support analysts, you will support a multi-disciplinary team of integrated logistics support...Full timeFor contractorsLocal areaBAE Systems USA
Rockville, MD1 day ago- ...Job Title The incumbent provides support to the Program Executive Officer for Aircraft... ...Carriers (PEO CVN), aligned to the Director for Product Support. Job Description PEO CVN... ..., and acquisition management support to senior level executives. Provide detail-...
ClearanceJobs
Washington DC3 days ago - ...Product Support Analyst At Orion180, we shine because of how we do it. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Our vision is to be the premier...Permanent employmentWork at officeRemote work
Orion180
Draper, UT1 day ago - ...Customer Support Research and resolve technical support tickets regarding the Texas Student Data System and associated data submissions... ..., ensuring timely resolution through collaboration with the Product Owner and Project Management teams. Gather and analyze...Local areaRemote work
Lumen Solutions Group Inc.
United States2 days ago - ...Product Support Analyst Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five core values: ownership...Remote work
Bullhorn
United States3 days ago - DescriptionJob Title: Agile Product Management Senior AnalystPosition SummaryAs an Agile Product Management Senior Analyst at Allegiance, you will serve as a Product Owner/Business... ...stories, manage the product backlog, and support Agile delivery across TPA platforms,...SeniorFull time
$98.3k - $135.2k
The AI Product Evaluations Senior Analyst, part of the Firm's Data & AI department, is responsible for supporting the evaluation, selection, and piloting of the Firm's legal-technology and AI products and related systems. The incumbent supports product evaluations end...SeniorFull time- ...collaborate with experienced attorneys and business stakeholders to support Vanguard’s regulatory disclosure frameworks. The role will... ...related to Vanguard's business activities and investment products.Partners with attorneys and business stakeholders analyze and help...SeniorFull timeWork experience placement
$104k - $142k
The Senior Product Analyst, part of the Firm’s Data & AI department, is responsible for supporting the day-to-day administration and management of the Firm’s experience management products (e.g., Litera’s Foundation) and related systems. The incumbent supports the efforts...SeniorFull time- ...years of experience building digital & AI products in a product management roleExperience... ...product practitioner and coach in the Product Analyst, or adjacent, rolesExperience with... ...for you and your family.WHAT YOU'LL DOAs a Senior Product Analyst, you will be responsible...SeniorApprenticeshipEasy work
$63 - $66 per hour
...Meghana GorusuCompany: SRI Tech SolutionsRole: Senior Product AnalystLocation: Austin, TX (onsite)Role Summary:The Senior Product Analyst is responsible for measuring and analyzing... ...tools and AI-driven automation features support both agents and customers. This role...SeniorHourly payFull time$84k - $126k
Sr Product Analyst - EM08FEWe’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages... ...team of diverse individuals? If so, then the Personal Lines Senior Product Analyst role may be a great fit for you.In this role,...SeniorFull timeTemporary work- ...Ready to Press Play on Potential?Kaizen Gaming is seeking a Senior AI Product Analyst to join our team of AI experts. We leverage AI to... ...plusKaizen Gaming Perksð Hybrid way of working;ð A buddy will support you with your onboarding; ð Competitive pay and bonus scheme...Senior
$236k - $256k
Track and investigate product landings, establishing operating rhythms for post-launch performance, adoption, and tracking.Capitalize... ...data requirements.Build deep relationships with embedded data analysts across neighboring product areas to drive joint technical investigations...SeniorTemporary workShift work$100k - $130k
...business and relationships. We know that supporting your professional and personal goals is... ...place to build a fulfilling career.Senior Product Strategy AnalystBrown Brothers Harriman... ...is recruiting a Senior Product Strategy Analyst to join our Institutional Client Group....SeniorFull timeWork at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Product Support Analyst. Be the first to apply!
Related searches
- product operations analyst United States
- insurance product analyst United States
- digital product analyst United States
- junior product analyst United States
- product analyst United States
- product analyst intern United States
- senior product analyst United States
- product support analyst United States
- life support technician United States
- personal computer support technician United States