Waco/Temple - Receptionist

Join Austin Retina Associates

Join our team and as we #savesight in Central Texas. We are looking for responsible, caring, initiative-taking individuals who want to be the star of our front desk and patient satisfaction team. You will welcome, check in and provide that extra customer experience in one of our fifteen busy clinics.

In addition to making a difference for our patients, Austin Retina offers amazing benefits to make a difference for our team including:

• Free HSA Medical Health Plan and 2 Blue Cross/Blue Shield Health Plans with generous employer contributions
• Dental & Vision Insurance
• Company paid life and long-term disability insurance
• Employee Assistance Program company paid
• 401k with automatic Employer contributions even if you do not contribute
• Rewards & Recognition program
• Discount gym program
• Fun company events
• Leadership development and Career pathways- Growth oriented; we promote from within and are looking for our future leaders

Our Receptionists enjoy a variety of "Patient-centric" activities including:

• Greeting and checking in our amazing patients with a winner's attitude & smile
• Capture insurance, key in information, scanning documents and collecting co-pays
• Frequent communication with our internal clinical and insurance/billing staff
• Highlight your warm demeanor and personality while engaging with both our patients and team members

Successful Future Team Members will:

• Enjoy multitasking in a fast-paced environment
• Knowledge and efficient use of multiple computer systems to text, email, and input information into practice systems, browsers, and scanners
• Open to learn new software for quick & accurate keyboarding and data entry
• Always willing to learn while on the job, mastering medical terminology & practice software
• Be committed, ready to go on time every day, making a difference for our patients
• Valid Texas Driver's license with an unrestricted and clear driving record. Will need to provide proof of personal vehicle insurance
• Bilingual in Spanish is required at specific locations
• Strong interpersonal skills such as effective listening, clear communication, effective customer problem resolution, with a warm and empathetic demeanor
• Ability to develop and maintain effective work relationships in a rewarding, high-paced, and sometimes high-stress environment
• Staff will drive or ride in company vehicles to select satellite clinics for day clinics and are paid for travel time

Additional Details

• Schedules assigned by supervisor on a monthly basis
• This position does require travel
• Hourly pay, FLSA non-exempt, eligible for overtime
• Pay range: $18- $22 per hour, depending on level of experience and references

Physical Requirements

Sitting, standing, and walking for up to 4-6 hours a day; talk and hear both in person and by telephone, speaking loudly for patients in need; use hands to finger, handle and feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to twenty-five pounds on occasion. Specific vision abilities required by this job include viewing multiple computer screens, close vision, distance vision, depth perception, color vision and the ability to adjust focus. Viewing images and operating computer devices constantly.

About Our Practice

Whether you are welcoming our valued patients, working with our insurance partners, helping patients make appointments, or assisting our board-certified vitreoretinal surgeons as an ophthalmic technician or photographer, each employee at Austin Retina Associates makes an impact every single day. Outside of the office, we strive to make a positive impact in our community through various volunteer opportunities as our way of giving back.