Receptionist & Customer Service

Job Description Luxury Senior Living Communities In Coral Gables, Kendall, Homestead & Weston Is looking for Front Desk Receptionist BrandNew Palace at Weston An Independent, Assisted Living & Memory Care Community The #1 Priority of this position is… Make the best first impression & provide effective customer service. Promote positive public relations with residents, family members and guests. Interact with the residents & greet incoming visitors. Direct visitors to proper locations. Be attentive to surroundings and help as necessary. Provide clerical support for the administrative staff. Answer phones with proper phone etiquette & direct all calls in a polite & friendly manner to the appropriate person. Monitor the doors as to incoming & outgoing persons. Maintain lobby area in an orderly manner, free from clutter at all times. Report unusual incidents to management. Qualifications Previous experience in work involving public contact such as customer service, is desirable. Must have excellent communication skills, both verbal and written in English & Spanish. Able to operate a multi-line telephone system. Must be computer literate with extensive knowledge of Microsoft programs. High school degree or equivalent required. College education preferred. The Ideal Candidate Polite, responsible, outgoing, punctual, always on time, resourceful, very accurate and detail-oriented. Flexible as to work schedule. Must be available to work on weekends, holidays & in emergencies. Must be able to work under pressure and multi-task. Ability to apply common sense understanding to carry out instructions in written, oral or diagram form. Self-motivated with a strong work ethic and the ability to work independently AND as a team member. #J-18808-Ljbffr Palace Group