Sales BDC Supervisor
Harr Motor Group
Job Description
Job Description
Join Our Team as a Sales BDC Supervisor!
Position: The Sales BDC Supervisor is a leadership support role that assists with the daily operations of our high-volume Sales Business Development Center team. Under the direction of the BDC Manager, you will help manage agent workflows, monitor performance, and ensure that every customer opportunity is handled accurately and professionally. The primary goal is to support a high-performing BDC team that consistently sets quality appointments, meets daily goals, and delivers an exceptional customer experience across our Toyota and CDJR brands.
Why Work For Harr?
- 40-hour work week
- Stable family-owned business
- 2 weeks paid vacation to start
- Childcare reimbursement
- College scholarship for employees' children
- Medical/Dental/401(k) benefits
- Paid training
- Compensation: Hourly + Monthly Bonus ($60+ annually)
Key Responsibilities
- Supervise and support daily BDC agent activity, ensuring tasks are completed accurately and on time
- Set, communicate, and enforce daily agent goals to drive consistent team performance
- Train and mentor agents on best practices, word tracks, and outreach strategies
- Manage a variety of customer and lead lists to boost outreach and maximize daily contact opportunities
- Monitor and follow up on no-shows and unconfirmed appointments, verifying customer contact information and lead status to recover missed opportunities
What We're Looking For
- Prior experience in a BDC supervisory, team lead, or sales coordination role preferred
- Strong leadership, coaching, and team accountability skills
- Excellent verbal and written communication abilities
- Highly organized with the ability to manage multiple priorities and people simultaneously
- Confident decision-maker who can problem-solve in a fast-paced environment
- Proficiency in CRM platforms
- Knowledge of Toyota and/or CDJR sales operations a plus
- Able to collaborate with Sales Managers and the Sales team
- Direct report to BDC Director
About Harr Motor Group Harr Motor Group is a premier automotive dealership in Massachusetts, dedicated to providing an outstanding car-buying and ownership experience. Our team is passionate about delivering top-tier service and representing industry-leading automobile brands. We pride ourselves on customer satisfaction and fostering a positive workplace culture where employees can grow and succeed.
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Sales BDC Supervisor in Worcester, MA vacancy
$100 per week
SALES BDC AGENT NEW & USED CAR SALES | HARR TOYOTA & CDJR About the Role Harr Toyota & CDJR are one of the most recognized dealerships... ...Development Center (BDC) Reports To: BDC Manager & BDC Supervisor Schedule: Full-time | Rotating schedule including some weekends...SuggestedHourly payFull timeWork at officeRelocation packageHarr Motor Group
Worcester, MA1 day ago$100 per week
Bilingual Sales BDC Agent New & Used Car Sales | Harr Motor Group About the Role As a Sales BDR, you'll be the first voice our customers hear, handling inbound and outbound leads by phone, text, and email, setting quality appointments, and delivering a customer experience...SuggestedHourly payFull timeWork at officeRelocation packageHarr Motor Group
Worcester, MA1 day ago- ...operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. Job Description The Sales Account Manager is responsible for driving revenue growth by developing and maintaining strong relationships with existing customers...SuggestedWorldwide
Smiths Group
Worcester, MA2 days ago - ...TERRITORY SALES & ACCOUNT MANAGER FIELD-BASED POSITION | NEW ENGLAND TERRITORY | TRAVEL UP TO 60% ABOUT YOU: Territory Sales and Account Manager contributes to the growth of the College division by driving the acquisition of new customers, deepening distribution...SuggestedLocal areaImmediate startRemote workFlexible hours
Jostens
Worcester, MA3 days ago $70k - $130k
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with...SuggestedFull timeWork at officeImmediate startFlexible hours$120k - $185k
...appropriate patients Communicate territory activity in an accurate and timely manner as directed by management Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results...Full timeLocal areaNight shift$85k - $92k
...focused on providing outstanding care and patient outcomes and a top employer of choice. We are looking for experienced medical sales professionals that want to be a part of a winning culture with rewarding compensation and recognition. We provide training and ongoing...Full time- Our Personal Lines Sales team is seeking a Territory Sales Manager out of Massachusetts. This is a full-time/exempt role.POSITION OVERVIEW:Successfully manage business development within an assigned territory by partnering with existing agents and appointing new ones, to...Full timeWork at office
$39k - $90k
...assigned store managers and show consistent professional account sales growth through the sales of company products and professional... ...instructions conveyed during these meetings are vital so field supervisors may address or research your questions whenever possible. Actively...Hourly payMinimum wageFull timeLocal areaFlexible hoursNight shift- ...connected across our footprint. As a Spectrum Business Account Executive, you will prospect for new small business customers within your sales territory and help sell solutions tailored to meet their unique needs. Through our innovative products and services, we ensure that...Full time
Spectrum
Worcester, MA4 days ago $100k
...accountability for assigned service accounts related to the Construction Services Division (CSD) which includes, customer experience, sales, work order performance, financial performance, contract management and administrative duties. Responsibilities:Adheres to and...Contract workTraineeshipFor subcontractorWork at office$43.8k - $72.5k
...Business, you’ll leverage your expertise to deliver essential communication solutions to small business clients. Join Spectrum Business’ Sales Team and make a measurable impact by expanding our reach and fueling the success of local enterprises. How You’ll Make an Impact...Casual workWork at officeLocal areaVisa sponsorshipSpectrum
Worcester, MA1 day ago- ...seamless execution of projects from concept to completion. The role involves managing client relationships of 3 million plus, driving sales within existing accounts, overseeing budgets, and ensuring projects align with company standards and client expectations. The SAM...Work at office
Elevation3D
Shrewsbury, MA14 hours ago $113.71k - $135k
...Immunohematology Sales Specialist (Account Executive) - Capital Lab Equipment Sales - New England Location: CT-Hartford Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. Grifols...Contract workLocal area- ...Business Development ManagerLocation(s) South Grafton, Massachusetts Eligible for remote Yes Company Molex Career Field Sales Job Number 188432At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees...Remote work
Koch Industries
Worcester, MA1 day ago $50k - $70k
Personal Lines Account Manager Agency - Auburn - Auburn, MA 01501 Overview Salary Range $50,000.00 - $70,000.00 Salary/year Position Type Full Time Job Shift Day Education Level High School Category Insurance Description Safety Insurance has become one of...Full timeWork at officeFlexible hoursShift workSafety Insurance
Auburn, MA4 days ago$19.05 - $19.55 per hour
...performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values....Hourly payWeekly payFull timeLocal areaFlexible hoursWeekday workRent-A-Center
Worcester, MA5 days ago$50k
...haven't heard of Tevora, it's because we've done our job! Tevora Business Solutions is looking for an experienced Account Director (sales) superstar that is a good fit for our team. This senior-level sales position is responsible for new accounts development and expanding...Work experience placementMedium
Worcester, MA5 days ago$135k - $185k
...target segments Prospect and Develop New Business Establish and grow relationships with new prospective customers Collaborate with sales, distribution, and internal partners to engage target accounts Understand customer needs and uncover high‑value opportunities Track...Temporary workFlexible hoursMolex
Worcester, MA3 days ago$100k
...on the best platforms and equipment most suitable for each merchant. Slice Merchant Services is seeking driven, ambitious outside sales professionals to join our most aggressive and lucrative Sales Representative Program ever offered. Demonstrate your passion and...Local areaSlice Merchant Services
Worcester, MA1 day ago$100k - $120k
...Outside Sales Representative Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with full benefits? Have...Work at officeImmediate startHome officeHibu
Worcester, MA1 day ago$85k - $92k
...focused on providing outstanding care and patient outcomes and a top employer of choice. We are looking for experienced medical sales professionals that want to be a part of a winning culture with rewarding compensation and recognition. We provide training and ongoing...Full timeElara Caring
Worcester, MA3 days ago$100k - $120k
...Hibu Sales Representative Opportunity Are you a college student preparing to graduate and looking to kick-start a rewarding career in sales? Or have you recently graduated and are seeking a fresh opportunity to grow and thrive in sales? Whether you've studied business...Local areaRemote workHibu
Worcester, MA1 day ago$1,050 - $1,075 per week
...Bonus Program, DSM Seasonal Incentive Program. Bonus and Pay programs subject to qualifications. Brand: Spirit Halloween ?The District Sales Manager is a seasonal position, which starts in July and typically ends in November. The District Sales Manager is responsible for...Seasonal workFlexible hoursSpencer Gifts
Auburn, MA4 days ago$100k
...the highest levels of integrity and confidentiality.Review the work of a Staff Accountant, Accounts Payable Manager and Payroll Supervisor to ensure compliance with accounting policies, State and Federal Tax regulations, and State licensing requirements.Prepare and review...TraineeshipWork at officeLocal area- Position: Personal Lines Account Manager Great opportunity with a well-established, Five Star Accredited Insurance Agency! Named the 2024 Silver Winner in the East for Best Agencies to Work for through the Insurance Journal. As an integral part of our Personal Lines team...Work at office
Deland, Gibson Insurance Associates
Worcester, MA4 days ago $150k - $170k
...principals, and educational leaders, to understand their challenges and offer tailored solutions. Develop and Execute Strategic Sales Plans: Create and implement comprehensive sales strategies that align with the educational goals of potential and existing clients,...Currently hiringWork at officeTeq
Worcester, MA5 days ago- ...Sales Representative Paragon Technologies, a SunSource company, specializes in providing world-class service, repair and re-manufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical components for various industries. In this role you...Work from homeLong distanceNight shift
SunSource
Worcester, MA5 days ago $132.85k
...This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of your own: developing your market, your client relationships, and working...Local areaWork from homeHome officeFlexible hoursThe N2 Co
Worcester, MA4 days ago$81k - $111k
...exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you’ll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships,...Full timeLocal areaFlexible hoursAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Sales BDC Supervisor. Be the first to apply!
Related searches
- full time sales manager Worcester, MA
- hvac sales manager Worcester, MA
- us sales manager Worcester, MA
- used vehicle sales manager Worcester, MA
- wedding sales manager Worcester, MA
- local sales manager Worcester, MA
- remote hotel sales manager Worcester, MA
- sales manager Worcester, MA
- sales supervisor Worcester, MA
- service sales manager Worcester, MA