Business Process Transformation Consultant

divh2Business Process Transformation Consultant/h2pCapTech is an award-winning consulting firm that collaborates with clients to achieve whats possible through the power of technology. At CapTech, were passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country./ph3Job Description/h3pA Business Process Transformation Consultant at CapTech will work side-by-side with key business and technical stakeholders to lead and manage business process improvement projects. Our Business Transformation Consultants are also able to function as Process Engineers and Business System Analysts who work with client stakeholders to elicit solution requirements, drive the solution design, identify and mitigate delivery risks, and ensure the finished product meets the needs of the business, aligns with applicable requirements and standards, and supports strong governance. Our Business Transformation Consultants engage in diverse projects, encompassing the analysis and enhancement of processes and essential technologies utilized across various domains including critical business applications, mobile and content management systems, as well as large integration and modernization efforts spanning multiple lines of business. Business Transformation Consultants at CapTech bridge the gap between business, governance, and technology to ensure solutions provide the value the business needs as well as being scalable and maintainable to support the ever-changing needs of the organization. Business Transformation Consultants are called upon to provide leadership through experience and help shape the strategy of our clients./ppSpecific responsibilities for the Business Process Transformation Consultant position include:/pulliQuickly become familiar with client business challenges, products, and technologies to act as a SME and trusted advisor to client stakeholders. Develop and manage strong client relationships, ensuring alignment with client needs, and navigating complex discussions around business, operational, and compliance considerations./liliWork closely with clients to drive the execution of business transformation initiatives, including process, product, and system changes, and fortify governance practices./liliLeverage AI-enabled tools (e.g., copilots, agents, process/task mining, and process intelligence platforms) to accelerate current-state discovery, identify bottlenecks, and support continuous improvement./liliAbility to lead and drive process improvement projects that include improvements to processes as well as Lean Six Sigma tools and methodologies that facilitate those processes with a focus on improving efficiency, quality, and control effectiveness while meeting compliance needs./liliConduct deep-dive root cause analysis (RCA) to identify root causes, inefficiencies, and gaps, and translate findings into clear options and recommendations./liliDevelop and implement strategies to address gaps and establish controls and monitoring to ensure issues are captured, reported, and remediated in a timely manner./liliImprove outcomes by streamlining and standardizing processes and procedures. Connect the dots amongst various stakeholders and functions to understand end-to-end impacts and address policy, control, and regulatory considerations./liliAnalyze processes to identify key issues, inefficiencies, and improvement opportunities, as well as provide strategic recommendations to overcome current state challenges and capitalize on improvement opportunities./liliAct as key player in a team environment through all phases of the delivery lifecycle./liliCollaborate with the technical team in solution design including data modeling, interface design, and state transition definition./liliAnalyze data to understand the current state data structures and quality and how the data might impact the business objectives of the client./liliBridge technical and business perspectives to ensure the delivery of high-quality, compliant solutions that drive client success./liliPerform gap analysis across processes, systems, and capabilities, and propose and evaluate alternative solutions that will fulfill the business needs./liliCoordinate integration and user acceptance testing activities, supporting acceptance criteria validation and readiness for rollout./liliWork with client stakeholders to understand high level business needs and translate them into clear requirements, user stories, and prioritized backlogs./li/ulh3Qualifications/h3pSpecific qualifications for the Process Transformation Consultant position include:/pulliBachelors degree in business administration, Computer Science, MIS or equivalent combination of education and experience./liliCertified Lean Six Sigma Green or Black Belt preferred./liliDemonstrated progression and growth as a Process Engineer through past career experiences with a minimum of 3 years of experience on process improvement, governance, risk/compliance, and/or IT-related projects./liliPrevious experience leading cross-functional teams to identify issues, assess impacts, and drive mitigations./liliRegular user of AI-enabled productivity and analysis tools to accelerate documentation, analysis and decision-making. Experience with process mining, task mining, or process intelligence tools is preferred./liliProficiency in structured analysis tools (FMEA, Risk Matrix, etc.) to identify and prioritize potential failures within a product, process, and/or system and define appropriate mitigations./liliExperience creating sequence, data flow, and process flow diagrams that visualize the future state/liliExperience governance and control frameworks including taxonomy definition, organizational design and governance, and process/control mapping/liliAbility to use data analytics to identify trends, generate insights, and support decision-making across processes and systems./liliExcellent written and verbal communication skills leveraged to interface with senior business leadership and technical resources/liliProficiency with Microsoft Office Suite (e.g. Visio), as well as agile project management software (e.g. JIRA)/liliFamiliarity with software development lifecycle and agile methodologies/liliExperience with multi-system integration and resolving common issues in enterprise technology environments/liliUnderstanding of modern IT architecture solutions (e.g. Cloud, APIs, etc.) preferred/liliPrior consulting experience preferred/liliAwareness of object-oriented development practices and the ability to define objects within an organization and individual processes preferred/li/ulh3Additional Information/h3pWe want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way./pulliCapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs./liliLearning Development Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths/liliEmployee Resource Groups Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations/liliPhilanthropic Partnerships Opportunities to engage in partnerships and pro-bono projects that support our communities./li/ulpCapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE./ppAt this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship./p/div