Partnerships Manager

Overview TalentPop is a fast-growing startup headquartered in Costa Mesa, CA, specializing in white-glove Customer Experience solutions for leading e-commerce brands. We partner with top platforms including Gorgias, Attentive, and Route, and work with brands like CorePower Yoga, Beyond Meat, and Liquid I.V. With over 800 active accounts, we’re expanding our partnerships team to keep pace with our growth. Responsibilities As Partnerships Manager, you’ll build and nurture relationships with Agency and Technology Partners, ensuring they understand what TalentPop offers and view us as the go‑to customer service solution for e-commerce. You’ll own strategy across multiple channels and play a key role in educating prospective partners on the value of a best‑in‑class customer experience. Identify, connect with, and onboard new Agency and Technology Partners, educating them on TalentPop’s offerings and how we can benefit their clients Nurture existing partner relationships and keep them up to date on TalentPop’s latest developments and mutual opportunities Maintain an organized, up-to-date CRM and continuously optimize the partnership pipeline using data at every stage Conduct one-on-one meetings and Lunch and Learns with partner teams to answer questions and drive engagement Collaborate with Sales and Customer Success to generate lead flow back to partners and add ongoing value to those relationships Work cross-functionally with Marketing to develop partner enablement materials Plan and execute in-person partner events to drive brand awareness and incremental leads Build and maintain partnership reports to present to the Founders during team meetings Position yourself as a thought leader in the e-commerce space Qualifications 1+ year in Partnerships or Sales, or 1+ year at a SaaS or service-based business serving e-commerce Experience in the e-commerce space from an agency or SaaS perspective is a strong plus Excellent written and verbal communication skills Familiarity with marketing automation tools such as HubSpot and Zapier Data-driven mindset with a willingness to test, iterate, and optimize regularly Highly organized, reliable, and detail-oriented Proactive, resourceful, and comfortable wearing multiple hats Willingness and ability to travel up to 15% for partner meetings, events, and offsites A genuine passion for learning and growing every day Compensation $80,000 - $120,000 OTE (Salary + Commission) Location This role is hybrid for candidates within 50 miles of our Costa Mesa, CA headquarters. Candidates outside that radius are eligible to work fully remote. We are hiring in the United States or Canada only. Benefits Unlimited PTO after 90 days Company MacBook and $300 home office stipend Comprehensive PPO Health Insurance with 100% company-covered Dental and Vision 401(k) match Team events and international offsites Summer Fridays with shortened workdays during summer months Corporate Wellness Program – choose between 24 Hour Fitness or ClassPass monthly credits, plus wellness workshops and mental health resources #J-18808-Ljbffr TalentPop