Procurement Specialist

Procurement Specialist

Provides procurement services to business partners in the Purchasing (Services) department. Reviews purchase requests, determines the proper method for fulfilling the request, and completes purchasing activities for basic and medium-complexity requests on behalf of business partners. Reassigns complex and/or higher-value purchase requests as appropriate.

Provides issue resolution support by receiving, documenting, and resolving inquiries, issues, and requests through direct access, phone, and email. Refers complex issues to higher-tier team members for assistance and/or resolution. Supports tracking and reporting of performance metrics to deliver effective and efficient procurement operations.

Execute basic and medium-complexity procurement transactions by writing agreements (i.e., work authorizations and/or service agreements) for services with outside vendors while working in conjunction with business partners to ensure satisfaction and operational efficiency.

Write modifications (i.e., amendments) to existing agreements through change order requests.

Work with Legal, Risk, and other departments as necessary to protect organizational interests.

Maintain strong relationships with business partners and vendors through high-level customer service while supporting established procurement strategies.

Collaborate, as needed, with other procurement groups, departments, and business partners on sourcing events, projects, and other initiatives to address recurring issues, improve efficiency, and increase customer satisfaction.

Required Qualifications

Education: Bachelor's degree in business, Accounting, Finance, Supply Chain, or another related field; OR

Four (4) years of relevant procurement or service center experience.

Experience: Two (2) years of relevant customer service and/or procurement experience, in addition to any experience required above.

Preferred Skills

Excellent analytical, problem-solving, and time management skills.

Proficiency with procurement systems.

Strong customer-oriented mindset.

Ability to be persuasive and build credibility.

Good understanding of procurement processes, policies, and tools