REMOTE Customer Service Team Manager

Want a career that rewards hard work with real results? We offer an opportunity for motivated individuals to grow, lead, and succeed in a flexible, work-from-anywhere environment.

This role involves working with different associations, explaining benefits, and providing support to families in need. You’ll be part of a remote team dedicated to meeting with members and ensuring they receive the guidance they need.

To thrive, you must have strong dedication, discipline, and time management skills. Working from home isn’t easy—it’s for someone who knows how to stay focused and create growth opportunities during key moments.

Whether you’re a recent graduate, changing careers, or seeking an opportunity to earn more, this could be the perfect fit. Apply today to hear more about our compensation structure, suggested schedule, and growth opportunities!

What You’ll Gain

100% remote work environment from anywhere in the United States

Flexible scheduling designed to support work-life balance

Pre-qualified client consultations provided — no cold outreach required

Comprehensive training and licensing support

Monthly and quarterly performance bonuses

Equity opportunities for qualifying team members

Leadership development and advancement opportunities

Collaborative, mission-driven team culture

What You’ll Do

Conduct scheduled virtual consultations with clients through Zoom

Understand client needs and explain available benefit options

Guide individuals and families through the enrollment process

Maintain accurate digital records and follow-up communication

Provide high-quality client support and build lasting relationships

Participate in ongoing training sessions and team meetings

Who Thrives in This Role

Strong communicators with a client-focused mindset

Organized professionals who work well independently

Individuals comfortable using video conferencing and digital tools

Candidates motivated by growth and professional development

Customer service or client-facing experience is helpful but not required

Requirements

Authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with webcam

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly partners with unions, credit unions, and veteran organizations to help families access financial protection and peace of mind.

With a growing remote-first workforce and a strong culture of mentorship and professional development, AO Globe Life continues to offer meaningful career opportunities for individuals who want to make a real impact.

Apply today to begin building a flexible remote career helping families nationwide.