NYC Facilities Technician

Job Description

Job Description

WHO WE ARE 

Within each Color Factory location, visitors are invited to experience the joy of color through interactive installations, immersive rooms, and carefully curated moments. Color Factory collaborates with artists, art institutions, nonprofits, and brand partners to tell compelling stories that make life just a little more joyful. 

We are passionate about tapping into the joy of color through the expression of art to create experiences that make people of all ages smile, connect, remember, and feel like kids again.

We believe in color’s unique ability to spark delight and to break down barriers so people can reconnect with themselves and others, and make color art accessible to and approachable for all.

The Facilities Technician (FT) ensures the venue’s operational efficiency by executing routine and emergency maintenance, including HVAC, electrical, and plumbing repairs. This role supports exhibit installations and breakdowns, adheres to safety protocols, assists with custodial emergencies to maintain a clean environment, and conducts quality checks under the direction of Facilities Supervisors to ensure all maintenance and presentation standards are met.

• You have the experience to navigate areas of expertise with confidence. Stays current with industry trends and practices, and can spot promising new ones on the horizon.

• You possess a friendly and accessible disposition. Creates comfortable conditions to communicate, meet with, and share candid information.

• You are self-motivated, resourceful, and proactive. Don't hide from problems or let them persist. Offers unsolicited help and support, and eagerly rolls up their sleeves to pitch in wherever needed.

• You can be counted on to see tasks through to completion. Can operate independently or with others to tie up loose ends and produce a successful outcome in line with company vision and standards.

• You proactively seek opportunities to help individuals and the team get stronger. Don't hesitate to share developmental feedback and to provide encouragement when times are tough. Helps others do more than they thought possible.

• You continually consider how each idea enhances or detracts from the customer experience. Doesn’t sacrifice the customer experience for the sake of convenience or efficiency. Raises concerns when the customer experience is potentially at risk, even in difficult situations or conversations.

• Must be 18 years or older

• Previous experience in facility maintenance, technical operations, or exhibit installation preferred.

• Strong technical knowledge in HVAC, electrical, plumbing, and general maintenance.

• Ability to troubleshoot and diagnose facilities and exhibit issues efficiently.

• Detail-oriented with a proactive approach to problem-solving.

• Strong teamwork and communication skills to collaborate with multiple departments.

• Ability to follow safety procedures and uphold high cleanliness standards.

• Comfortable working in a fast-paced, guest-facing environment.

• Availability to work flexible schedules, including weekends and holidays.

• Ability to lift and carry up to 50 lbs.

BENEFITS & PERKSCOMPENSATION PACKAGE

Medical (FT Only)

Dental and Vision insurance

Critical Illness, Accident and 

Hospital Indemnity

401k Retirement Plan

Employee Assistance Program

Paid Safe & Sick Leave and Paternity Leave

Commuter Benefits

Vacation Policy

Paid Time Off 

Complimentary tickets

Shop and Friends & Family discounts

Competitive Rates

Annual Market Analysis

401k Employer Matching

HSA Employer Contributions

Student Loan Reimbursements

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Color Factory not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.