Assistant Branch Manager

Assistant Branch Manager OpportunityAs an Assistant Branch Manager, you'll play a key role in leading our branch and supporting our team. Your focus will go beyond daily operations, you'll create an environment where team members feel supported, inspired, and empowered to grow. By bringing our mission to life, you'll foster strong connections, guide development, and build a culture centered on service. Through clear communication and authentic leadership, you'll help your team deliver exceptional member experiences while strengthening our branch's role as a trusted partner in the community.Location – East HartfordHours – Fulltime between the hours of 8-5:00pm and Saturdays 8-12:30pmCompensation- $ 27-$30 an hour (depending on experience, education, aptitude, & equity)Closing Date- July 17, 2026You AreA People LeaderYou know how to motivate, coach, and support your team, creating an environment where everyone can thrive and growMember-FocusedYou're committed to delivering an exceptional experience, always looking for ways to strengthen relationships and meet member needsOperationally SavvyYou have a solid understanding of branch operations and use your organizational skills to keep things running smoothly and efficientlyWe AreA purpose-driven organization with a proud legacy. Guided by our mission to enrich lives and create a world where financial freedom is a reality, we lead with heart, show up authentically, and seek to uplift our members, communities, and each other. Our culture is our power, it fuels innovation, amplifies impact, and sets us apart as we grow together and reach new heights.Key ResponsibilitiesGrow Membership and Deepen Relationships Take a consultative approach with each member to deliver solutions to meet their specific financial goals and coach team members to do the sameEngage in active listening during interactions with members, fully focusing on their needs and concerns, and providing thoughtful, accurate responses to ensure their satisfactionLeverage digital tools to enhance member engagement, ensuring seamless access to online and mobile platforms, personalizing the experienceSupport and participate in business development activities such as bank at work, lunch and learn and financial literacy eventsFoster and Environment of Continuous Growth and Development Implement a variety of coaching sessions with team members where they can provide input on their development needs and receive actionable guidance on how to achieve their career goalsPromote a culture on innovation and creativity by empowering team members to propose new ideas, and solutions that add value to the credit union and its membersEncourage participation in job shadow program and other learning opportunities at the credit unionCommunity Engagement Represent the credit union at civic organizations, networking groups, and community events to promote positive engagementSeek out community outreach initiatives, sponsorships, and events to increase branch visibility and support community developmentDevelop and maintain relationships with local leaders to foster partnerships and enhance the credit unions impact on the communityEducation and/or ExperienceWhile this level of expertise will generally be attained with a minimum of two years in a previous leadership role and an associate's degree, priority will be placed upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals.Opportunities for GrowthAt AEFCU, your growth matters. We invest in your development with opportunities like individual development plans, educational reimbursement, job shadowing across departments, and hands-on leadership practice through specialized trainings. Whether you're building new skills or exploring new paths, you'll be supported every step of the way, because when you grow, we all rise together.AEFCU is Equal Opportunity Employer Veterans/Disabled