Collision Estimator

Collision Estimator Location: Oakes Collision | Kansas City, MO Schedule: Full - Time | Monday - Friday Compensation: $60,000 – $75,000 plus annually About the Role The Collision Estimator plays a key role in managing the repair process from start to finish, acting as the main point of contact between customers, insurance companies, and the shop. This position is responsible for writing estimates, tracking repairs, and ensuring a smooth, timely experience for every customer. Established in 2010, Oakes Auto Group is family-owned and locally operated, with a culture built around stability, growth, and long-term career development. Pay & Benefits * Competitive pay based on experience * Health, dental, and vision insurance * 401(k) with company match * Paid time off + paid holidays * Employee discounts * Career growth across multiple stores * Locally owned and operated * Tuition reimbursement * Community involvement and volunteer opportunities What You’ll Do * Manage vehicles through the full repair process from intake to completion * Communicate with customers to provide updates on repair status and timelines * Write and submit accurate estimates to insurance companies * Coordinate with technicians and production teams to keep repairs on track * Maintain organization across multiple repair orders and ensure timely delivery What We’re Looking For We’re looking for a detail-oriented and highly organized individual who can confidently manage multiple vehicles and repair orders at once. The ideal candidate is a strong communicator who can build trust with customers while working effectively with insurance partners and internal teams. This person is self-motivated, able to work independently, and thrives in a fast-paced environment while staying focused on delivering a smooth, high-quality customer experience. What Makes YOU a Good Fit? We are looking for someone who is: * Detail-oriented and highly organized * Strong with communication and customer service * Comfortable managing multiple repair orders and priorities * Professional when working with customers, insurance companies, and technicians * Reliable with strong follow-through and accountability * Able to stay calm and focused in a fast-paced environment * Self-motivated and capable of working independently * Focused on creating a smooth, high-quality customer experience Requirements * Valid driver’s license with a clean or acceptable driving record * Ability to pass a standard background check * Strong reliability and consistent attendance * Comfortable working in a fast-paced, customer-focused environment * Basic computer skills and willingness to learn new systems * 3+ years of experience in a similar role preferred About Oakes Auto Group Oakes Auto Group is a locally owned and rapidly growing dealership group serving the Kansas City metro. We take pride in creating a workplace that feels supportive, grounded, and people-first. Our teams across North Kansas City, Olathe, and Kansas City operate with a shared focus on teamwork, personal growth, and doing right by our customers and our community. We invest heavily in training, development, and internal promotion because we want our people to build long-term careers here, not just hold short-term jobs. Our stores value open communication, accountability, and a winning attitude, and we genuinely celebrate our employees’ successes and milestones. Beyond the walls of our dealerships, we stay active in the community through local partnerships, volunteer opportunities, charity drives, and events that bring people together. We’re proud to represent a brand that is known for its culture, its commitment to service, and its belief that great people create great experiences. If you’re looking for a workplace where you can grow, feel supported, and make an impact, Oakes Auto Group is a place where you can build your career. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.