Insurance Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Company parties

ROLE DESCRIPTION:
As a Team Member for the Curt Beckham Agency, you will build and develop customer relationships within the community to promote State Farm products including auto, home, life, health and business insurance, as well as banking and investment products. You will help our business grow through value-based conversations and remarkable customer experiences.

Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Obtain qualified leads, schedule appointments, identify customer needs, market appropriate products and services, give and close sales presentations to clients. 
• Provide prompt, accurate, and friendly customer service. Service to include but not limited to: responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. 
• Maintain a strong work ethic with a total commitment to success and customer satisfaction each and every day. 
• Work with the agent to establish and meet marketing goals.
• Use a customer-focused, needs based review process to educate customers about insurance options. 

Experience and Knowledge:

• Customer service experience
• College degree preferred, High School diploma required
• Sales experience preferred (outside or inside sales representative, retail sales associate or telemarketing)
• Familiarity with or ability to learn computer functions with experience/proficiency in a variety of computer applications, particularly Windows

Requirements:

• Excellent interpersonal skills
• Excellent communication skills- written, verbal, and listening
• Interest in marketing products and services based on customer needs
• Dedication to customer service
• Self-motivated and with a desire to take the initiative
• Detail oriented
• Proactive in problem solving
• Ability to multi-task and effectively manage time
• Life and Health license (must be able to obtain)
• Property and Casualty license (must be able to obtain)
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. 
• Ability to set and meet goals
• Positive attitude is a must

Terms of Employment include:

• Hourly pay plus commission and various bonuses
• Paid time off (holidays, vacation and personal/sick days)
• Growth potential/opportunity for advancement within my office