Revenue Operations Manager
bmdigital
About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage more than $850 million in annual media spend across Meta, TikTok, and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decision-making at scale. We are trusted by more than 200 high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, strategists, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and conversion optimization. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, an ambitious team, and a culture built for A-players. The Role We are looking for a Revenue Operations Manager to build and improve the systems, processes, data, and operating infrastructure that power Advantage HQ's commercial organization. As we continue to scale, we need a reliable revenue engine where Marketing, Sales, Growth, Client Services, Finance, and leadership have clear visibility into pipeline, performance, forecasting, capacity, and revenue. You will own the day-to-day Revenue Operations infrastructure that turns commercial activity into accurate data, actionable insights, and predictable execution. Your mandate is to create a single source of truth for the revenue organization, improve the quality and speed of decision-making, eliminate operational friction, and build scalable systems that allow our commercial teams to perform at a higher level. You will work closely with leadership and cross-functional teams to ensure our CRM, reporting, pipeline management, forecasting, processes, dashboards, and revenue data are accurate, connected, and continuously improving. This role is highly analytical and highly operational. You should enjoy working with data, systems, processes, and people—and be comfortable turning messy business problems into simple, scalable solutions. What You Will Own Revenue Operations Strategy & Infrastructure Own the Revenue Operations infrastructure supporting Marketing, Sales, Growth, Client Services, and leadership. Build and continuously improve the systems required to manage the commercial funnel from lead generation through closed revenue and customer expansion. Establish clear processes, definitions, ownership, and workflows across the revenue organization. Create a single source of truth for pipeline, opportunities, sales activity, conversion, revenue, and commercial performance. Identify operational gaps and build scalable solutions rather than relying on manual workarounds. Partner with leadership to translate company revenue goals into measurable operational plans, systems, and reporting. Continuously improve the efficiency, accuracy, and scalability of the revenue organization. CRM & Data Management Own the structure, quality, and integrity of the company's CRM and revenue-related systems. Establish clear CRM stages, fields, definitions, workflows, ownership, and data standards. Ensure revenue data is accurate, complete, timely, and consistently maintained. Build and maintain processes for lead routing, qualification, opportunity management, pipeline updates, and account management. Identify data gaps, duplicates, inconsistencies, and process issues and drive resolution. Develop data governance standards that ensure teams are working from consistent definitions and information. Partner with relevant stakeholders to evaluate and implement CRM, automation, analytics, and revenue technology improvements. Pipeline Management & Forecasting Build and maintain reliable pipeline reporting across lead generation, qualified opportunities, active deals, and closed revenue. Establish clear pipeline stages, qualification criteria, probability definitions, and forecasting methodologies. Own weekly and monthly pipeline reporting and forecasting processes. Partner with Sales and leadership to ensure pipeline data is current, accurate, and actionable. Identify pipeline risks, bottlenecks, conversion issues, and gaps against revenue targets. Track pipeline coverage, stage conversion, sales-cycle length, win rates, average contract value, and other key revenue metrics. Improve forecasting accuracy by identifying historical trends, data gaps, and changes in pipeline behavior. Provide leadership with clear visibility into what is happening in the revenue funnel and where action is required. Reporting, Dashboards & Analytics Build and maintain dashboards that provide leadership with clear visibility into revenue performance. Develop reporting across lead generation, pipeline, conversion, sales activity, revenue, customer acquisition, and other commercial KPIs. Turn complex datasets into simple, actionable insights for leadership and commercial teams. Establish standardized weekly, monthly, and quarterly revenue reporting. Analyze funnel performance to identify where opportunities are being lost or delayed. Track performance against targets and proactively flag risks or underperformance. Develop ad hoc analysis to support strategic decisions, resource allocation, hiring, and commercial planning. Continue to improve reporting so teams spend less time pulling data and more time acting on it. Process Design & Optimization Document and improve revenue processes across Marketing, Sales, and other commercial functions. Identify manual, repetitive, or inefficient processes and automate them where possible. Build clear workflows for lead management, opportunity progression, handoffs, approvals, forecasting, and reporting. Establish clear ownership and accountability at every stage of the revenue process. Work with stakeholders to identify process breakdowns and implement practical solutions. Ensure processes are simple enough for teams to follow consistently while being rigorous enough to produce reliable data. Regularly review and optimize revenue processes as the company grows. Revenue Performance & Insights Monitor the health and performance of the revenue funnel and proactively identify trends and risks. Analyze conversion rates across each stage of the customer journey. Identify opportunities to improve lead quality, pipeline velocity, sales productivity, and revenue conversion. Develop insights around customer acquisition costs, pipeline economics, contract value, sales-cycle efficiency, and other relevant commercial metrics. Partner with Finance and leadership to connect operational revenue data and financial outcomes. Provide recommendations based on data rather than assumptions. Help leadership understand not only what happened, but why it happened and what should happen next. Automation & Technology Identify opportunities to use automation, AI, integrations, and technology to improve revenue productivity. Build automated workflows that reduce manual data entry, reporting, follow-ups, and administrative work. Evaluate existing revenue technology and recommend improvements based on business needs and ROI. Manage integrations between CRM, reporting, communication, analytics, and other commercial systems. Partner with Technology and other teams when technical support is required. Continuously look for ways to increase operational leverage through better systems and automation. Cross-Functional Collaboration Partner closely with Sales leadership to improve pipeline management, forecasting, CRM adoption, and sales processes. Partner with Marketing to improve lead tracking, attribution, qualification, and funnel visibility. Partner with Finance to ensure revenue reporting aligns with financial data and company targets. Partner with Client Services and Growth teams to connect commercial performance with customer outcomes, retention, and expansion. Work with leadership to establish consistent definitions and reporting across the organization. Act as the operational bridge between commercial teams, ensuring information flows accurately across functions. Build strong relationships with stakeholders while maintaining high standards for data quality and process discipline. Operating Rhythm & Accountability Establish and maintain weekly, monthly, and quarterly Revenue Operations rhythms. Own recurring revenue reporting and ensure reports are delivered accurately and on time. Maintain clear documentation for revenue processes, systems, definitions, and reporting. Create dashboards and scorecards that make performance visible and measurable. Proactively flag issues instead of waiting for leadership to discover them. Ensure action items resulting from revenue insights are clearly assigned and followed through. Continuously improve the operating cadence as the organization scales. What We Are Looking For 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, GTM Operations, Commercial Operations, Analytics, or a related function. Demonstrated experience building or improving revenue processes, systems, reporting, and operational workflows. Strong understanding of the end-to-end revenue funnel, from lead generation and qualification through opportunity management, closed revenue, and customer expansion. Hands‑on experience managing and improving CRM systems such as HubSpot, Salesforce, or similar platforms. Strong analytical and problem‑solving skills with the ability to turn data into clear business recommendations. Experience building dashboards, reporting systems, forecasting models, and performance scorecards. Strong understanding of pipeline management, funnel conversion, forecasting, sales productivity, and revenue KPIs. Experience working cross-functionally with Sales, Marketing, Finance, Client Services, and leadership teams. Strong attention to detail and a high standard for data accuracy and integrity. Ability to identify broken processes and independently design practical solutions. Comfortable working in a fast‑paced, high‑growth environment where systems and processes are still being built. Strong project management skills and the ability to manage multiple priorities without losing execution quality. Strong written and verbal communication skills, with the ability to explain complex operational or analytical topics simply. High ownership, urgency, resourcefulness, intellectual curiosity, and a continuous‑improvement mindset. We care significantly more about the systems you have built, the operational problems you have solved, and the measurable improvements you have created than simply the number of years or company names on your résumé. Ideal Experience Experience in Revenue Operations, Sales Operations, GTM Operations, Business Operations, or a similar role within a high‑growth company. Experience supporting a rapidly scaling Sales or commercial organization. Experience working in DTC, e‑commerce, advertising, marketing technology, SaaS, agencies, professional services, creator economy, or adjacent businesses. Experience building CRM architecture, pipeline processes, lead routing, lifecycle stages, and reporting systems. Experience with HubSpot, Salesforce, or similar CRM platforms. Experience with revenue intelligence, forecasting, analytics, and business intelligence tools. Experience building executive dashboards and commercial scorecards. Experience developing forecasting models and improving forecast accuracy. Experience automating manual revenue processes using CRM workflows, integrations, AI, or other technology. Experience working with large or complex datasets and translating them into actionable commercial insights. Experience partnering directly with Sales leaders, Finance leaders, Marketing leaders, and executives. Experience working in an environment where processes are not fully established and the expectation is to build rather than simply maintain. Experience using AI and automation to improve operational efficiency and reduce manual work. We are open to candidates outside the traditional agency world. The more important requirement is that you have demonstrated the ability to build scalable revenue infrastructure, improve commercial visibility, and make revenue teams more predictable and efficient. You Will Probably Love This Role If... You enjoy turning messy data and processes into simple, scalable systems. You like being the person who knows what is happening across the revenue funnel and why. You enjoy connecting Marketing, Sales, Finance, and leadership through better data and processes. You naturally look for ways to automate repetitive work. You enjoy building dashboards, analyzing funnel performance, and finding opportunities for improvement. You want to have a direct impact on how a high‑growth company scales its commercial organization. You are comfortable working independently and taking ownership of problems that do not have an obvious owner. You enjoy finding the root cause rather than simply reporting the symptom. You care deeply about data accuracy and operational discipline. You move quickly, test solutions, learn from results, and continuously improve systems. You are excited by the opportunity to build Revenue Operations infrastructure rather than inherit a perfectly mature system. You want to become a key operational partner to commercial and executive leadership. This Role Is Probably Not for You If... You prefer maintaining existing systems rather than building and improving them. You are primarily interested in reporting numbers without understanding the business behind them. You are uncomfortable working with CRM systems, data, dashboards, and operational processes. You need fully documented processes before you can begin solving a problem. You avoid messy or ambiguous problems. You rely heavily on manual reporting and are not interested in automation. You are uncomfortable challenging inaccurate data, broken processes, or inconsistent CRM usage. You prefer working within a single function rather than collaborating across Marketing, Sales, Finance, and leadership. You wait for someone else to identify operational problems instead of proactively finding and solving them. You prioritize producing reports over generating insights and driving action. You are uncomfortable in a high‑growth environment where systems and processes are continuously evolving. If you are excited to join the executive leadership team, own the entire revenue engine, allocate significant growth capital, build exceptional commercial leaders, and help scale Advantage HQ into a significantly larger global company, we would love to hear from you. #J-18808-Ljbffr
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