Senior Director, Engineering

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at

Location: USA - VIRTUAL - US Texas 

Division: Solutions 
Job Posting Title: Senior Director, Engineering - 116518 
Time Type: Full Time

Position Summary:

The Senior Director of Engineering is responsible for managing, coaching, tracking and reporting through their heads of department – CIP and Project Engineering a highly skilled team in which the departments are responsible for designing and implementing common Contract Logistics processes tied to new facility construction (greenfield), client migration (brownfield) and deployment of technology with continued efforts related to driving continuous performance improvement across all Contract Logistics facilities within geographic area of responsibility.  It also includes indirect responsibilities to drive the organizations enterprise baseline of engineering in Canada and LATAM.   

The Senior Director is responsible for maintaining department budgets, financial and engineering metrics that will meet or exceed performance goals.  In addition, this position is also responsible for direct, develop and mentoring of the team to build engineering competency and grow talent within the organization.  This person will have responsibility to support operations in order to meet budgeted operating profits and cost reduction objectives.  This role also works with regional peers around the globe to ensure consistent best practices are deployed across the contract logistics network. 

Essential Duties and Responsibilities

Research/Analysis :

• Keep informed and up to date on best-in-class tools and techniques needed for operational design
• Track all projects and provide communication and guidance to senior management team
• Determine and enlist resources required to support targeted changes in support of CI project including Engineering, WMS Developers, Operations, Safety, Security, Quality, Etc.
• Analyze workflow including inbound, put away, replenishment, picking, packing, shipping and VAS processes to ensure accuracy and ability to execute or identify opportunities for improvement
• Ensures all distribution system functionality is configured to optimize performance (e.g., WMS, LMS)
• Analyzes contractual commitments, customer specifications, design changes and other data to develop optimum solutions for operation
• Performs special research or technical studies critical to logistic support functions
• Performs cost/benefit tradeoff analysis and develop ROI business cases for recommended projects involving process, system, or technology change
• Develops logistics engineering strategies with the senior management team
• Participation in Quality Planning sessions “DQP” with new clients validating requirements, processes and ensure successful deployment of project

Documentation/Reporting:

Document and communicate common processes for all distribution functions within scope of responsibility

Review data and summarize expectations to address gaps with team or in operation

Identify areas for improvement based on analysis of data, team feedback and observations

Maintain repository of lessons learned from all projects in effort to continuously improve and avoid repeat of past mistakes

Communication:

• Communicate opportunities for improvement
• Help determine key metrics and provide recommendations to guide management
• Assist with developing/presenting training materials and classes for distribution processes

Relationships :

• Bring cross-functional teams together to collaborate on projects
• Support the labor management program, including methods and procedures, engineered labor standards,
• Ensure alignment among all operations’ policies, procedures and ongoing improvement projects

LEAN Operations :

• Educate team in LEAN expanding knowledge base to support and maintain a CI culture
• Facilitate use of LEAN methodology in collaboration with our global team and recommend solutions
• Deploy statistical tools such as Pareto Charts, Histograms and Cause & Effect Diagrams
• Leverage Value Stream Map or Flow Diagram of process to identify critical to quality points
• Use of Failure Mode and Effects Analysis (FMEA) of the process being evaluated to quantify impact
• Maintain SME in proven industry methods and tools such as Six Sigma DMAIC, value-stream mapping, and 5S
• Work with leadership to drive continual improvement programs, Kaizen events, and workshops
• Set the standard for innovation within strategic and operational problem solving
• Apply traditional manufacturing-based concepts to a variety of material handling environments
• Ensure that all projects include a sustainability component and drive adherence within the organization
• Lead all LEAN efforts in an organized manner with steering team deployment and roadmap/critical path development
• Illustrate continual improvement successes in a case study before & after format that quantifies value

Project Management :

• Assist with developing and rolling out growth strategies and projects
• Determine feasibility of projects factoring costs, available space, schedule limitations, company goals, technical requirements and economic factors
• Develop and implement project activities plans and timelines, coordinate subcontractors, facility management and field service personnel, and resolve problems in area of logistics to ensure meeting of contractual commitments

Other Duties :

• Drive standard approach for the Americas – coordinating with Canadian and LATAM counterpart
• Performs other duties as required
• Backup to Head of BCM Americas as needed
• Conduct performance reviews of direct reports and manage company P&O systems as required
• Develop yearly budgets for department
• Compliance with the Internal Labor Regulations and P&O Procedures.
• Compliance with Security, Safety and Hygiene Measures & Procedures.
• Manage team to deliver high quality, on-time and within budget engineering scope for new business implementations, relocations, new property builds and facility closures / consolidations
• Manage team to deliver high quality CIP projects that meet committed annual cost savings targets working in collaboration with operations and other functional areas of the business as needed

Supervisory Responsibilities:

• Directly manage 2 – 3 Senior Manager or Directors of Engineer for US, CA and LATAM
• Indirectly manage 18 – 22 Engineering resources supporting US geography

Education and/or Experience

• Bachelor Degree in Industrial Engineering required or equivalent combination of education and work experience.
• Minimum 5 years’ experience in a supply chain (warehouse/4walls) role with extensive experience in:
  • New Business Implementations
  • Driving Continual Improvement and Financial Savings in Operations
• Prior leadership positions directing Senior Leaders and frontline Engineers in 3PL/supply chain environment

Supervisory Responsibilities

• Directly manage 2 – 3 Senior Manager or Directors of Engineer for US, CA and LATAM
• Indirectly manage 18 – 22 Engineering resources supporting US geography

Computer / Other Skills:

· Advanced knowledge of statistics

• Proficiency in MS Office Applications with advanced knowledge of Excel, Access and Power BI
• Experience with AI tools and applications
• Extensive understanding of Warehouse Management Systems (WMS) tied to capabilities
• AutoCAD
• Lean methodologies
• Six Sigma tools
• Knowledge of various storage methodologies as well as material handling equipment
• Storage and process design

Other Desired Skills :

· E-commerce experience including starting up small to large volume solutions

· Experience in multiple warehouse automation applications (Pick to Light, Automated Sortation, Voice Pick, conveyor design, etc.)

· Experience in LMS implementation and/or steady state execution

· Strong organizational skills and the ability to handle multiple responsibilities simultaneously

Language Skills :

• Excellent written and verbal communications skills
• English (reading, writing, verbal), Spanish highly desired
• Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, writing).
• Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).

Certificates & Licenses:  NA

PHYSICAL DEMANDS

Ability to Lift/Carry and Push/Pull

21-50 pounds

Reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements: While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.  The employee uses computer and telephone equipment.  Specific vision requirements of this job include close vision and distance vision.  Must be able to travel by plane and automobile.

· Based on the nature of DSV Business, position may perform the assigned activities inside any DSV sites and change shifts as needed – including non-traditional business times for global meetings

· Willing to travel – including International

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the  DSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on jobs.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

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