Content Support Specialist

Role Description

Join our team of content editors responsible for maintaining and administering information about hotels. We edit and update property listings, ensure categories are accurate, and work to keep all information as up-to-date and clear as possible for our users. This position is open for the duration of the main employee’s maternity leave. After this period, there is a possibility of transfer to a permanent position if a vacancy is available.

Job Responsibilities

• Process incoming content editing requests: emails, tickets, hotel profiles, messages in corporate chats;
• Prepare and proofread texts for product team projects;
• Ensure the relevance and accuracy of hotel information: text descriptions, service details, photos, room categories, accommodation conditions, and payment and cancellation policies;
• Maintain and update the hotel tax database: correct and add taxes at the hotel and regional level, work with tax documentation;
• Monitor and update geodata: revise and correct information about hotel locations and geographic objects;
• Ability to quickly switch between tasks and handle several assignments in parallel;
• Excellent spelling and punctuation, strong computer literacy;
• Confident PC user, experience with Google Docs;
• Attention to detail, perseverance, and a high level of self-organization;
• English language proficiency at Upper Intermediate level or higher.

Qualifications

• Excellent spelling and punctuation, strong computer literacy;
• Confident PC user, experience with Google Docs;
• Attention to detail, perseverance, and a high level of self-organization;
• English language proficiency at Upper Intermediate level or higher.

Requirements

• Ability to quickly switch between tasks and handle several assignments in parallel;

Benefits

• Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed;
• Ambitious and supportive team who love what they do, appreciate each other, and grow together;
• Internal programs for adaptation and training, development of soft skills, and leadership abilities;
• Partial compensation for participating in external training and conferences;
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
• Corporate prices on hotels and travel services;
• MyTime Day Off - an extra non-working day without loss of compensation.