Licensed Sales Agent 1

Licensed Sales Agent

Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

Job Description: Role Purpose

As a Licensed Sales Agent you will assist customers with inquiries that will include; general policy information, enrollment assistance, benefit breakdown, billing review, and cross selling various ancillary products. Do take inbound calls & make outbound calls to warm/hot leads. Have interactive conversations with prospective and existing customers to showcase your active listening skills. Effectively create customer need by conducting various probing techniques. Accurately describe benefits and features for all available product lines. Follow documented processes and guidelines. Document systems properly to ensure accurate tracking and accountability. Achieve all sales and call center goals.

Qualifications

• HS Diploma or GED required.
• Valid insurance license with health component.
• Current continuing education requirements for license must be met.
• Knowledge of successful selling techniques.
• Excellent oral and written communication skills.
• Outstanding customer service skills.
• Must have an enthusiastic, flexible and assertive personality.
• Experience in a call center.
• Ability to sit for long periods of time.
• PC literate. Knowledge of Microsoft Office Suite Products is a plus.
• Must be comfortable in a competitive goals driven sales environment.
• Must demonstrate multi-tasking and critical thinking skills regularly.
• Passion for helping people and developing strong sales relationships.
• Conduct yourself in a professional manner at all times.
• Good attendance is a must.
• Hardwired high-speed internet connection with a minimum download speed of 30mbps and upload speed of 20mbps with the ability to connect company supplied equipment via 2 Ethernet ports on existing modem/router.
• Ability & flexibility to troubleshoot any connectivity issues with your local ISP.
• A private home workspace where customer information can remain secure.

Expected annual range is from $33,000.00 to $76,000.00 and expected hourly pay for this role is $27/hr. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.