Scheduler

Job Description

Job Description

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.

• Interact professionally with other employees, customers and suppliers.

• Work effectively as a team contributor on all assignments.

• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Position purpose

Schedule patients for office visit and procedure appointments.

Responsibilities/Duties/Functions/Tasks:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with high call volume

• Maintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)

• Take triage call messages for medical staff

• View patient visit notes, identifying problems & diagnosis listed and physician orders

• Assist in patient registration and financial transactions

• May schedule radiology/lab

• May include recall scheduling

• Assist with high call volume

• Maintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)

Scheduler I

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• Take triage call messages for medical staff

• View patient visit notes, identifying problems & diagnosis listed and physician orders

• Assist in patient registration and financial transactions

• May schedule radiology/lab

• May include recall scheduling

• Assist with check-in patients upon arrival at the office as well as check-out upon departure.

• Assist in collecting patient and insurance payments and reconcile charges on a daily basis.

• File records in appropriate sections of patient charts in EMR.

• Prepare patient charts in advance and scan documents into charts in EMR.

• Perform other duties as assigned

Qualifications

• Excellent written and verbal communication skills

• Excellent customer service skills are required

• Experience working in a medical office

• Ability to multi-task and work in fast-paced environment.

• Detail-oriented

• Basic understanding of healthcare plans

• Be able to read and understand medical benefits.

• Bilingual is a plus.

Education: High school diploma or equivalent

Experience: 2-5 years of prior medical scheduling is preferred