ADMINISTRATIVE OFFICE ASSISTANT III

Administrative Office Assistant III

Position Information

Posting Number - S-3931

Position Number - 11330

Type of Recruitment - External

Position Title - Administrative Office Assistant III

Position Summary - Responsible for staffing the Business Student Services office and assisting and supporting the Associate Dean, Director, and Associate Director of the Hub for Student Engagement and Professional Development with a broad range of office and event needs in the College of Business Administration. Assembles materials, makes space reservations, responds to calls and emails from students, their supporters, and other stakeholders. Assists with undergraduate BUS scheduling, runs BSBA admission reports, reviews conditional booking reports, and responds to incoming registration exception requests.

Required Qualifications - High school diploma or GED. Four years of qualifying experience or a combination of education and experience that equates to four years. Experience with Microsoft Word. Customer service experience. Spreadsheet and/or database experience. Organizational skills with strong attention to detail. Demonstrated positive interpersonal skills. Effective verbal and written communication skills. Ability to project a positive attitude. Ability to manage multiple projects and meet deadlines with accurate results. Ability to compose, proofread and edit correspondence.

Preferred Qualifications - Knowledge of systems used (Excel, SAP, Succeed, Degree Progress).

Duties & Responsibilities - Prepares hire forms and submits to Student Employment Services for Student Services student assistants, campus ambassadors, BUS Peer Mentors, other Student Coordinators. Monitors GSA and work study accounts and budget; prepares job postings, work schedules, trains, and supervises students, and approves hours in Time Clock Plus. Responds to phone inquiries and walk-in traffic; answers general questions about building, CBA, advising, campus referrals. Manages the CBA email inbox, routing announcements and requests as needed. Orders office supplies; prepares business card reconciliation form each month for Student Services office and office of Student Engagement and Professional Development. Supports Associate Dean with administrative projects, course scheduling for BUS courses, monitoring classes for cap size, and other needs. Handles BSBA Admission process; applications to the BSBA form; enters status in SAP. Monitors the exception requests for BSBA courses; communicates with advisors, departments, and director as needed. Runs automatic admission process in SAP to generate BSBA admission emails. Runs reports for data in Data Warehouse. Reviews and investigates the conditional booking report situations each time grades post; updates notes; runs related reports to find students who need to be dropped from courses. Communicates data requested for the AACSB Benchmark report for business accreditation; runs reports; communicates with faculty and dean's office staff. Prepares enrollment management document showing Core blocks so director can review to check for conflicts and variety of days/times of integrated courses in the 9 hour block. Assists with monitoring enrollment in BSBA courses to aide in the communication process with department chairs; communicates with department OPs about deadlines when appropriate. Assists with monitoring and processing exception requests during busy times for high volume programs (e.g., BSBA, MSIS). Reviews transcripts for grades in summer courses or other prerequisite courses needed for registration in next courses. Assists the BRC Director/Associate Director with administrative projects and needs. Hires BRC student leaders, peer mentors, and CBA ambassadors and processes Time Clock Plus hours. Assists with space reservations, orders, catering orders, supplies, materials. Assists with the communication plans with Admissions and CBA staff and students regarding guests visiting the CBA. Assists with monitoring Slate lists of guests; number of anticipated attendees. Submits room requests and catering requests to PLAN for CBA recruitment events. Gathers, copies and organizes materials for recruiting events that office organizes / attends: CBA Discovery Days packets to handout to guests; orders recruitment event supplies as needed. Assists during orientation and other recruitment events and coordinates volunteers at events as needed. Assists with college events as needed (e.g., staffing event, swiping ID cards, collecting workshop evaluations, creating and monitoring registrations, etc.). Assists BRC Director with updating and assembly of yearly new BRC student information binders for distributing to new incoming BRC students at the start of Fall semester. Contacts copier repair company when copier needs serviced; order copier supplies (toner, paper, etc.)

Supervision Exercised - None.

Message to Applicants - Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMU's mission, vision, and leadership standards. You must submit an on-line application in order to be considered as an applicant for this position. Cover letters may be addressed to the Hiring Committee. Applicants are strongly encouraged to submit letters of recommendation. If you wish to include recommendation letter(s) that are not required, please utilize the Recommendation Letters upload field. If there is another applicable document you wish to include that is not required, please utilize the Other Document (1) upload field. This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before July 31st, 2026.

Employee Group - Administrative Office Assistant

Staff Pay Level

Pay Range - Minimum Starting Rate: $18.10 per hour

Division - Academic Affairs

Department - College of Business Administration - Dean's Office

Position Status - Regular

Position End Date

Employment Status - Full-Time

FTE - 1.00

Position Type - 12 month

Weekly Work Schedule - Mon-Fri, 8:00 a.m. - 5:00 p.m./weekends and evenings as required.

Location - Mount Pleasant, MI

About the Department

About CMU - Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives. We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence. CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more. Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17. CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant. Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more are within easy reach of the city's central location in Michigan's Lower Peninsula. CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

CMU Leadership Standards - Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference. We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams. Please review the Leadership Standards before applying for this position.

EEO Statement - CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight. If you wish to see "Know Your Rights" posters, please click here. CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter. Inquiries about the application of Title IX can be made to CMU's Title IX Coordinator, the US Department of Education's Assistant Secretary, or both. CMU's Title IX Coordinator can be reached at: Phone: