Associate Attorney - Commercial Litigation

Why a Great Opportunity

Located just south of downtown Buffalo, our client is a well-established international industry leader that employs over 1600 employees across multiple locations in the US. Due to organic growth and recent acquisitions, they are building out their Information Technology department. This is a great opportunity to join a highly collaborative team with lots of exciting project work.

This role will be hybrid (blend of remote and a couple days onsite) post pandemic.

*Generous Bonus

*Medical / Dental / Vision plans including HSA & low premium options

*Generous PTO and 401K plan

*Hybrid work schedule to offer greater flexibility

*Free Parking / Private Lot

Job Description

As part of the Network & Telecom team, the Cisco Telecom Engineer will play a key role in managing and supporting a variety of VOIP and PBX phone systems with the ultimate goal of centralizing those systems to a Cloud solution. This role is 50% Telephony, 25% Teleconference systems and 25% low level networking (switch, routing, optimizing bandwidth, QoS, etc.

*Responsibilities include research, design and provisioning of telecommunications equipment as well as specifying and ordering carrier services from telecommunications providers.

• Hardware Architect and Hands-on management of all telecom systems
• Researching, planning, designing, and implementing telecom solutions
• Application Support for Cisco telecom infrastructure
• CUCM- Unified Communication Manager
• Performance and Tuning of Cisco and Shore Tel telecom infrastructure
• Implementation and enforcing standards throughout telecom infrastructure
• Analyzing and monitor system capacity and performance for upgrades and expansion
• Proactively provide management recommendations for budgeting and business plans
• Problem resolution: Troubleshoot and diagnose problem relating to TCP/IP, UDP, QoS, MPLS and SIP while documenting root cause and performing corrective action
• Document and Diagram current and future expansion of systems and network through thoughtful analysis and review
• Analyze IP and SIP endpoint and trunk issues
• Work in conjunction with third party vendors to expedite resolution
• Assist in the design of network and telecommunications systems, wiring schematics and equipment configurations.
• Continually improves the networks by monitoring and evaluating network performance issues including availability, utilization, throughput and latency.
• Creation and maintenance of documentation on Telecom processes for both internal department use and user education.
• Member of a team and participates in off hours, on-call rotation.
• Provides technical support and guidance to Help Desk Technicians & all staff.
• Completion of related tasks as needed to satisfy departmental and company mission.
• Participate in team leadership and mentoring of junior members

Qualifications

Seeking a combination of the following:

*5+ years in VOIP (CUCM - Unified Communications Manager)
*2+ years working with relevant network technologies that integrate with phone systems
*Administration and configuration of PBX systems
*TCP/IP, MPLS, SIP, UDP
*familiarity with Windows OS, VMware, routing protocols preferred.