Enterprise Customer Success Manager

Revenue.io is the Salesforce-native Revenue Orchestration Platform that helps high-performing sales teams win from first call to closed-won. We are the only sales platform that guides reps before, during, and after every interaction, accelerating pipeline, improving forecast accuracy, and driving repeatable growth. Companies like Square, United Rentals, HPE, and Nutanix rely on Revenue.io to unify sales execution across every touchpoint. We are the only company recognized in both the Forrester Waves for Conversation Intelligence and Sales Engagement. Revenue.io is also a Gartner Cool Vendor and has been named one of the Best Places to Work by BuiltinLA and Comparably. Revenue.io is backed by Goldman Sachs, Bryant Stibel, and Palisades Growth Capital. You will join a high-growth team and work with experienced mentors to scale the core platform behind our AI-driven products. This is a chance to build industry-defining technology in a collaborative, mission-driven environment. Our Core Values We Learn Continuously: We treat every call, commit, and customer moment as a feedback loop. Curiosity is our unfair advantage. We are Human-Centered: AI serves people. We design for trust, clarity, and momentum in real conversations. We Look in the Mirror: When something breaks, we fix it at the root and share what we learned. Accountability travels faster than blame. We Dream Big: We set goals that feel a little uncomfortable and then make them practical. Ambition plus discipline wins. We Champion Every Voice: The best insight can come from the quietest person in the room. Inclusion is how we find it. We’re looking for people who want to shape the future of human potential with AI. Do you love customers? Do you spark exploration in every conversation? Do you love helping people achieve an outcome? Do you want to work in cutting-edge Artificial Intelligence? We are on the hunt for trailblazing, customer success representatives who want to help companies achieve amazing growth results. We are Revenue.io, and we power high-performing sales, CS and marketing teams with real-time assistance. You’ll Get to Work With Passionate team focused on helping companies realize value from Revenue.io. A team that is data driven and customer centric. A team that uses the products we build to help each of us learn and communicate better every day! The team is hungry to scale, grow and change the customer success experience. You’ll get mentorship both from leadership and from across the team. Five Characteristics We Love 10X Empathy - Proven track record of working with Support, Sales, Product, etc. You understand the importance of their roles, how they connect to Customer Success, and will do everything you can to make them all successful. Endlessly Curious - Wants to understand people, processes, and the why – will not stop asking questions. Hunter - Not only focused on renewal but hungry to multi-thread and cross-sell to expand Revenue.io footprint with all customers. Grit - Learns from failures, iterates, and tries again never making the same mistake twice. Customer Obsessed - You wake up thinking about the client's Executive priorities, how to help them achieve their results with product-related consulting and insights. Finally What We Need From You We are looking for customer success reps with grit and determination. We are pioneering new ways of driving customer engagement and need your help. If you love the following, you might want to apply. Help customers achieve business outcomes, not just technology adoption. Sparking exploration and improvement with key customer stakeholders. Present clear ROI on the value customers are currently getting from the Revenue.io platform that aligns to their mission-critical priorities (MCPs). Set and drive clear upsell/cross-sell targets and goals with your accounts and Account Executive counterparts. Own product adoption, grow key relationships and drive engagement with champions of power in all your accounts. Experience with Salesforce. Compensation On target earnings split will be determined at time of offer. Additional incentive compensation may be offered as stock options and company benefits. Actual compensation within the range will be determined on your skills, experience, qualifications, location, and market conditions. As an equal opportunity employer, we are committed to a fair and transparent workplace for all employees and applicants. OTE Range: $120,000 USD - $165,000 USD Company Benefits Include Paid parental leave (after 1 year of service) Flexible time off (US only) Competitive salary and stock options Multiple medical plans to choose from including HSA and FSA Work from home flexibility Anti-Discrimination We consider applicants without regard to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all local, state, and federal laws and ordinances (AA/EOE/W/M/Vet/Disabled). What Personal Information We Collect Professional, employment-related, or schooling information. Current or past job history, performance evaluations, and educational background, including grades and transcripts. How We Use Your Information For professional, internal analysis, or employment-related purposes, including job applications. All applicants are subject to our Employment Privacy Notice and Global privacy policy. Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency about the way Revenue.io handles personal data of employees and job applicants: #J-18808-Ljbffr