Facility Operations Supervisor (Senior Living)

Job Description

Job Description

About Discovery Management Group

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2027. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Discover Your Purpose with Us at Rittenhouse Village Pittsford!

As Director of Facilities , you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role:

As the Director of Facilities , your role includes overseeing all building, grounds, and maintenance operations within the community. You’ll ensure the environment is safe, well-maintained, and supports resident satisfaction through proactive maintenance, staff leadership, vendor management, and regulatory compliance. In some communities, this position also oversees housekeeping, laundry, and transportation teams.

Position Highlights:

• Status: FULL TIME
• Schedule: Traditional leadership workweek with flexibility required based on business and operational needs that includes Manager on Duty hours as well as on call for emergency situations
• Location: Pittsford, NY
• Rate of Pay: $25/hr - $27/hr
• Travel: 0%

What You’ll Do:

• Manage the daily maintenance and facility operations of the community, ensuring systems and equipment are functioning effectively and safely
• Develop and execute a preventative maintenance program in compliance with regulatory standards and company policies
• Supervise, schedule, and evaluate maintenance staff and, where applicable, housekeeping, laundry, and transportation teams
• Ensure operational performance of HVAC, plumbing, electrical, fire panels, and emergency response systems
• Oversee vendor contracts, service agreements, and capital improvement projects, ensuring quality and timeliness
• Monitor departmental budgets, track expenses, and contribute to capital planning and cost controls
• Conduct apartment and unit inspections prior to new resident occupancy
• Assist with capital projects, renovations, and refurbishments to maintain a high-quality environment
• Monitor compliance with local, state, and federal regulations governing life safety, maintenance, and environmental standards
• Participate in the Safety Committee and disaster preparedness planning
• Prepare departmental budgets, review variances, and implement corrective actions as needed
• Respond promptly to after-hours emergencies and provide on-call support as required
• Foster a service-first, resident-centered culture within all facility operations

Qualifications:

• High School Diploma or Bachelor’s/Technical degree in a related field
• Minimum of 4 years of experience in a maintenance leadership or supervisory role preferred
• HVAC certification, licensure, or equivalent training strongly preferred
• Working knowledge of electrical systems, plumbing, fire panels, and emergency response systems
• Experience managing housekeeping, laundry, and/or transportation operations preferred (varies by community)
• Demonstrated success in developing and implementing preventative maintenance programs
• Experience managing vendor contracts and capital projects
• Strong project management, organizational, and problem-solving skills
• Proficiency with Microsoft Office and familiarity with TELS or other work order management systems
• Excellent communication, leadership, and team-building abilities
• Availability for after-hours emergency calls and participation in on-call rotation

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2027!

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You’ll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: