Appeals Specialist / Coordinator (Legal)

Reputable, well established and growing Law Firm with tons of opportunity! We are currently seeking multiple Appeals Specialist or Coordinators. Direct Hire & Fully Remote!!

This Jobot Job is hosted by: Ba Tran
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $70,000 - $85,000 per year

A bit about us:

We are growing exponentially and have been recognized as one of the top companies to work for within our industry! An accomplishment that we are very proud of and can attribute this to our exemplary employees and leadership team. With growth, comes opportunity to continue to really strengthen our infrastructure. We are hiring for several Legal Appeals Specialist and/or Coordinators across the nation. Feel free to apply and speak to us about what opportunities you could be a great match for!

Why join us?

• Competitive Compensation and Benefits Package (M/D/V + 401K + Life Insurance)
• Bonus eligible position
• Stable career opportunity
• Join a well established team who is invested in your growth and success
• Substantial growth in their business Nationwide
• Rewarding work and responsibilities
• Fully Remote, open to PST, CST, and EST Work Hours

Job Details

We are seeking a detail-driven and experienced Legal Appeals Coordinator / Specialist to join our dynamic Legal Finance team. This critical role combines expertise in legal billing appeals, e-billing compliance, and rate administration. The ideal candidate will be responsible for managing the appeals process for billing rejections or reductions, ensuring accurate implementation of billing rates, and supporting the e-billing function across multiple client platforms.

This is a unique opportunity to collaborate with legal professionals, billing teams, and clients, while playing a pivotal role in optimizing revenue recovery and maintaining billing compliance.

Key Responsibilities

Appeals Management

• Review and analyze rejected, reduced, or disputed invoice line items submitted through client e-billing platforms.
• Draft and submit appeal justifications, corrections, or supporting documentation in alignment with client-specific billing guidelines.
• Track the status of all appeals and follow up to ensure timely resolution and recovery.
• Collaborate with attorneys and billing teams to understand service context and strengthen appeal arguments.
• Rate & Compliance Oversight
• Maintain and update client-specific billing rates, discounts, and fee structures within billing systems.
• Work closely with client relationship managers and billing attorneys to review rate proposals, changes, and approvals.
• Ensure rates and timekeeper information are accurately reflected in e-billing platforms and internal systems.
• Monitor compliance with negotiated billing arrangements and client guidelines.

E-Billing Support

• Serve as a key point of contact for e-billing submissions, ensuring invoices are submitted accurately and on time through platforms like Legal Tracker, CounselLink, Serengeti, and BillBlast.
• Troubleshoot submission errors, perform audits, and validate successful invoice transmission and acceptance.
• Assist in onboarding new clients or timekeepers into e-billing systems, including rate setup and mapping.
• Generate regular reports on invoice status, appeal outcomes, and performance metrics.

Qualifications

• Bachelor's degree in Accounting, Finance, Legal Studies, or a related field preferred.
• Minimum of 3–5 years of experience in legal billing, appeals coordination, or e-billing administration.
• Strong knowledge of legal billing practices, rate structures, and client guidelines.
• Hands-on experience with major e-billing platforms (e.g., Legal Tracker, CounselLink, BillBlast, Aderant, Elite).
• Excellent attention to detail, organization, and time management.
• Strong written and verbal communication skills, with a customer service mindset.
• Ability to analyze data, identify trends, and present solutions proactively.
• Self-motivated with a collaborative attitude and a commitment to continuous improvement.

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

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