Technical Account Manager

Novas Global Business Group is seeking a Technical Manager with strong business acumen and deep expertise in metrology solutions. This is a balanced role, equally focused on technical leadership and customer engagement. The position serves as a key technical interface for strategic customers while leading internal technical initiatives to drive product adoption, resolve complex challenges, and support long-term account growth.

Why Nova:

• Certified Best Places to Work from "Great Places to Work" in 2022, 2023, 2024 & 2025 (Rated by our employees) Top 30 in our industry category.
• Customer focus: We value building strong relationships. You'll be the face of Nova, working closely with customers to understand their needs.
• Continuous learning: We're passionate about growth. You'll gain in-depth knowledge of cutting-edge metrology tools, participate in industry trainings, and receive ongoing mentorship.

Roles & Responsibilities

• Strategic Technical Engagement: Serve as the primary technical interface for the clients PTD organization, aligning Novas metrology solutions with the clients process technology roadmap and high-volume manufacturing requirements.
• Team Leadership: Lead, mentor, and develop a team of vertical technical experts, providing direction, prioritization, and technical guidance to ensure strong execution and customer impact.
• Program Support: Lead Beta and Evaluation programs for early-stage products at client fabs, ensuring successful qualification and adoption.
• Issue Resolution: Manage and resolve technical challenges in collaboration with Nova HQ and client engineering teams, ensuring timely and effective solutions.
• Customer Penetration: Partner with account teams to execute strategic penetration plans, driving Novas presence and influence within the client organization.
• Technology & Market Analysis: Conduct in-depth studies of the clients technology trends, competitive landscape, and process control challenges. Translate insights into actionable strategies for Novas product divisions.

Skills & Requirements

• Experience: 710 years in technical leadership roles within global semiconductor or high-tech companies, preferably with direct engagement at Tier-1 clients and in customer-facing environments.
• Education: Ph.D. or M.Sc. in Electronics, Materials Engineering, Physics, or a related field.
• Technical Expertise:
• Strong knowledge of optical metrology tools, including Optical Critical Dimension (OCD), XPS, SIMS, and Thin Film measurement systems.
• o Hands-on experience troubleshooting and optimizing metrology tool performance in collaboration with HQ and client engineering teams.
• Customer Focus: Strong customer-facing approach with the ability to build credibility, trust, and long-term relationships.
• Business Acumen: Solid understanding of strategic account dynamics, customer priorities, and the ability to connect technical solutions to business value.
• Communication: Exceptional interpersonal and technical communication skills in English.
• Presentation: Strong presentation skills with the ability to articulate complex technical concepts to diverse audiences, including senior stakeholders.
• Mindset: Self-starter with strategic thinking, analytical rigor, and execution excellence.

Get to know us better:

Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology solutions for process control in semiconductor manufacturing.

With a team of ~1200 people in three R&D centers and 27 field offices, we bring insights into the worlds most advanced industry. We leverage multiple technology fields such as physics, optics, chemistry, and algorithms to develop hardware and software solutions that measure almost every advanced computer chip built in the world.

Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, managing critical challenges by providing unique, differentiated solutions.

Our outstanding people-focused and innovative culture means every person at Nova has the power to make an impact and significantly redefine what people can achieve through technology.

Join us if you are

A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs.

If you need assistance due to a disability, you may contact us at View email address on click.appcast.io