Dispatcher

Dispatcher
Union Position

POSITION DUTIES:

• Coordinate daily package delivery routes to establish run sheets. Help pull packages for established routes.
• Review delivery runs in DDS and follow up as necessary.
• Work with fleet manager and maintenance team to coordinate preventative maintenance on package delivery vehicles.
• Work with fleet manager to coordinate Bachman and rental vehicles during peak periods.
• Provide work direction to Drivers.
• Be available as the main point of contact by answering phones and responding to emails. Provide excellent internal customer service.
• Perform other duties and assist in other areas as assigned.
• Attendance is an essential function of this position.

QUALIFICATIONS:

• High School Diploma preferred

• Class B license preferred

• Must be accepted as insurable with Bachman’s Insurance carrier considering a Motor Vehicle Report (MVR) and Bachman’s Safe Driving Standards

• Must have 6 months dispatching experience

• Must have working knowledge of computer systems

• Able to read, write, and speak English

• Demonstrated ability to understand, communicate, and provide customer service to customers and other departments, including on the phone

• Must be able to teach and train delivery personnel

• Must be able to move and/or lift up to 50lbs on a regular basis and up to 100lbs on an occasional basis

• Ability to stand and walk for long periods of time

Scheduled Hours:

• Monday – Saturday, weekends during peak times

Benefits:

• Medical Insurance
• Health Savings Account/PPO
• Dental Insurance
• Vision
• Life and AD&D
• Disability, Accident, Critical Illness Insurance
• 401(K)
• ID Watchdog
• Pet Insurance
• Wellness
• Employee Assistance Program (EAP)
• PTO
• Paid Holidays (6/year)

Compensation: $24.76/hour