Manager, Parking Operations and Maintenance

Service and Support Manager 2

Under general direction, the Parking Operation & Maintenance Manager coordinates and manages the physical upkeep, structural integrity, and capital improvement projects for university-wide parking infrastructure. This role ensures campus parking garages, surface lots, automated access systems, and electric vehicle assets are safely maintained, operational, and modernized through effectively managed trade crews and renovation projects.

Salary range: $54,600 - $70,000 per year; DOE

Applicant must be eligible to work in the United States; ASU Parking and Transit Services will not be a sponsor for this position.

Essential Duties:

• Operations: Assesses the physical condition of parking structures, parking lots, automated access systems, and related infrastructure to develop and implement preventative maintenance and asset preservation strategies.
• Infrastructure Management: Oversees the installation, routine maintenance, and repair of automated gate systems, ticket dispensers, and Electric Vehicle (EV) charging stations.
• Project Oversight: Manages campus-wide asphalt repairs, sealing, and striping projects, as well as parking structure restorations, concrete repairs, and waterproofing.
• Supervision: Supervises, trains, and evaluates maintenance technicians, specialized trade crews, and external paving/electrical contractors.
• Quality Control: Monitors maintenance, repair, and construction activities to ensure compliance with university standards, project specifications, and applicable safety requirements.
• Budgeting: Manages operations and project budgets, authorizes purchases for EV chargers or gate hardware, estimates project costs, and prepares spend reports.
• Work Planning: Develops comprehensive maintenance schedules for high-disruption activities like asphalt resurfacing, line striping, and power washing to minimize campus traffic impact.
• Compliance: Recommends and monitors compliance with the Americans with Disabilities Act (ADA) parking stall compliance, environmental run-off rules, and electrical codes.
• Issue Resolution: Resolves urgent infrastructure failures, including malfunctioning gate arms, offline EV chargers, structural hazards, and contractor performance disputes.
• Liaison Support: Acts as the primary point of contact for parking updates with leadership, tenants, and visitors.
• Development: Oversees the operation of the department sign shop, including the design, fabrication, and deployment of regulatory parking signs, event notices, and temporary directional signage in support of parking operations and campus events.

Desired Qualifications:

• Bachelor's degree in Construction Management, Civil Engineering, Facilities Management, or a related field.
• Experience in maintenance operations, facilities management, construction management, or project management.
• Experience supervising maintenance personnel, field technicians, trade crews, contractors, and/or vendors.
• Experience managing infrastructure maintenance, repair, renovation, or capital improvement projects.
• Experience serving as an owner's representative or coordinating work with commercial contractors.
• Experience overseeing operational budgets, project costs, and resource planning.
• Experience with automated gate systems, parking access equipment, EV charging infrastructure, or related facilities technologies
• Experience developing and implementing preventative maintenance programs and asset management strategies.
• Ability to walk, stand, bend, and traverse large outdoor parking lots and multi-level parking garages for extended periods during inspections.

Knowledge, Skills, and Abilities:

• Pavement Maintenance: Deep understanding of commercial asphalt repairs, pothole patching, crack sealing, durable line striping techniques, and structural joint systems.
• Systems & Technology: Technical knowledge of low-voltage automated gate systems, loops, vehicle detectors, and Electric Vehicle Supply Equipment (EVSE) networks. Knowledge of the integration of parking access and revenue control systems with related campus technologies.
• Project Oversight: Proven skill in managing construction timelines, reading site plans, writing technical scopes of work, and overseeing vendor bidding processes.
• Problem Solving: Advanced skill in diagnosing electrical or mechanical gate failures, managing weather-dependent paving delays, diagnosing EV charging stations, and delivering cost-effective infrastructure fixes.
• Computer software: Proficiency with graphic design and sign-making software (e.g., Adobe Illustrator, FlexiSIGN, CorelDRAW) and vinyl plotting equipment.
• Office Productivity Software: Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or Google Workspace for data tracking, reporting, and daily communication.
• Digital Communication: Skill in using collaboration tools (e.g., Microsoft Teams, Zoom) and email clients to coordinate effectively with campus partners.
• Adaptability to New Tech: Demonstrated ability to quickly learn and adopt specialized proprietary software, digital dashboards, or mobile applications used in daily operations.

Working Environment:

• Ability to lift, carry, push, or pull tools, equipment, or gate hardware weighing up to 50 pounds occasionally.
• Ability to climb stairs, ladders, and navigate uneven terrain, active construction zones, or freshly paved asphalt surfaces safely.
• Work outdoors in varying weather conditions, including extreme heat, cold, rain, and wind, while exposed to traffic, noise, dust, and asphalt fumes.
• Specific vision abilities required include close vision, distance vision, and peripheral vision to monitor work sites safely; ability to hear audible traffic alarms and vehicle movement.

Parking and Transit Services (PTS) plays a key role in supporting ASU by managing parking and transportation options across its campuses. We operate shuttle, bus, car-sharing, and carpool programs to provide sustainable transportation to the ASU community. As part of our dynamic and rapidly growing department, employees enjoy opportunities for professional development and a comprehensive benefits package.

Driving Requirement:

This position may require driving. Employee must possess a valid US Driver's license of the appropriate class and required endorsements throughout employment.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at