Human Resource Manager

Job Title Human Resource Manager Department Grocery Additional Considerations Night & Weekend Shifts Required Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Primary Duties and Responsibilities Provide prompt, efficient, and friendly customer service, exhibiting caring, concern, and patience in all customer interactions. Smiles and greets customers, learns customers’ names, and addresses them by name whenever possible. Assist customers by escorting them to desired products, securing items that are out of reach, loading or unloading heavy items, and passing along customer suggestions or requests. Answer telephone promptly and provide friendly, helpful service to callers. Coordinate the inputting, changing, and deleting of employee information in the Workday system (time and attendance). Counsel with department heads and employees regarding performance reviews, scheduling, benefits, wages, and related matters. Act as Insurance Coordinator and 401(k) Coordinator. Handle and satisfy customer complaints, send follow‑up letters, and thank‑you letters. Develop effective recruiting and retention programs to facilitate store staffing; coordinate transfer of employees from one store to another. Facilitate the hiring process, including interviewing and placement of specified positions. Track vacation and personal days for store employees. Conduct orientation and train new employees. Attend weekly staff meetings and assistant manager meetings. Adjust hours and departments; take time‑clock readings, etc. Conduct performance reviews and exit interviews. Make payroll adjustments, including bonuses, missed pay raises, and send them to payroll. Provide department heads and management with standard reports. Transmit sales, hours, adjustments, and accounts receivable to corporate office on a weekly basis. Disburse paychecks, W‑2s, Trust Fund/401(k) reports/year‑end employee income and benefits reports, and other company and store communications (birthdays, anniversaries, etc.). Post hours worked by employees. Prepare employee wage and employment verifications, disability claims, leave of absence requests, and extensions. Record and follow up on Workers Compensation claims and issues, and complete accident reports. Schedule employees as needed, honor time‑off requests, and replace employees who call in. Maintain strict adherence to department and company guidelines related to personal hygiene and dress. Adhere to company policies and individual store guidelines. Report to work when scheduled and on time. Secondary Duties and Responsibilities Coordinate quarterly part‑time employee meetings. Coordinate store events (holiday party, springtime party, etc.). Assist with quarterly bonus meetings. Coordinate store Service Award program for all employees. Conduct tours of store for schools and civic organizations. Order supplies for office and departments. Assist in other areas of store as needed. Perform other job‑related duties and special projects as required. Knowledge, Skills, Abilities, and Worker Characteristics Ability to solve practical problems involving a variety of variables with limited standardization. Ability to perform arithmetic and calculations involving fractions, decimals, and percentages. Ability to interview, counsel, or advise people; evaluate data; compose correspondence. Education and Experience High school, plus 2–3 years of other schooling (HR and Accounting) and Hy‑Vee experience. Six months or less of similar or related work experience. Physical Requirements Must be physically able to perform light work exerting up to 20 pounds of force occasionally to move objects. Must be able to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions. Vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision are required. Working Conditions Occasionally exposed to chemicals/solvents. Fast paced work environment. Equipment Used to Perform Job Computer, Workday, Huddle, Microsoft Word, Outlook, calculator, phone, fax, copier, lotto machine, two wheeler, box cutters, pallet jack. Financial Responsibility Responsible for payroll, accounts receivable, computer, and cash. Purchases uniforms/dress shirts, supplies, employee/store promotion, and processes cash advances. Contacts Daily contact with customers and employees; monthly contact with general public, community, trade/professional organizations, and federal/state agencies; occasional contact with suppliers/vendors. Confidentiality Has access to confidential information including employee records. Employment Requirements Employment is contingent upon the successful completion of a pre‑employment drug screen. #J-18808-Ljbffr