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Strategic Customer Success - USA Market

$70k - $120k

Fact Base Inc.

Job Description

Be one of the Founding Members of Our U.S. Expansion

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Are you ready to help build the future of manufacturing in the U.S.?

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Fact Base Inc. helps manufacturers improve drawing management and operational efficiency through our cloud-based platform, ZUMEN. Following rapid growth in Japan, we are now building our first local team in the United States.

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After validating the market through direct engagement with manufacturers across the country, we are entering the next phase of growth.

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This is more than a typical sales role—you’ll help build the market, grow the business, and become a key member of our U.S. expansion.

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Why Join Us?

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Join at the 1-to-10 Stage

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Fact Base has already established strong growth in Japan and validated the U.S. opportunity. We are now building the next phase of growth in America.

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Real Growth Opportunity

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Early members will have opportunities to grow into future leadership roles as the business expands.

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Field-Driven Sales Environment

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Learn directly from real shop floors through factory visits, customer conversations, and hands-on market development.

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Compensation

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OTE: $70K–$120K+ depending on experience and performance.

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Breakdown:

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- Approximately 75% of OTE: base compensation and expected overtime earnings

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- Approximately 25% of OTE: variable commission, capped at 200% of target achievement (paid semi-annually in May and November)

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Benefits

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- Comprehensive medical, dental, and vision insurance

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- 401(k) retirement savings plan

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✈️ Travel Requirements

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- Visiting customers and prospects for onboarding, follow-ups, and retainment

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- Travel throughout the United States based on customer and business needs

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Who We’re Looking For

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- Excited to help build and grow a business from an early stage

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- B2B sales experience preferred (SaaS, manufacturing, industrial, or field sales)

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- Hunter mentality with strong outbound skills

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- Comfortable in fast-paced, high-activity environments

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- Strong communication and relationship-building skills

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#Hiring #USJobs #Manufacturing #SaaS #IndustrialSales #CareerGrowth #FoundingMember #CustomerSuccess #CustomerSupport #ClientSuccess

Vacancy posted 15 days ago
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