Sales Operations Analyst

Description

The Sales Operations Analyst will serve as the operational backbone of the Key Account Management organization, helping to streamline and execute the day-to-day sales operations activities required to support the company and its Client Business Units (CBUs).

This role partners closely with KAMs, Solution Architects, Delivery/PMO, Finance, Procurement, Legal, and other cross-functional stakeholders to

improve process consistency, data quality, reporting, and execution speed in a fast-paced,

multi-technology environment.

Key Responsibilities

• Own sales operations execution: Manage and standardize recurring sales ops activities (weekly/monthly reporting, cadence support, trackers, status

updates) to ensure consistency across HAEA and each CBU.

• CRM administration and hygiene: Maintain accurate opportunities, accounts, contacts, and activity tracking in the CRM; drive data completeness and quality;

support consistent stage definitions and close-date discipline.

• Pipeline, forecasting, and performance reporting: Produce regular dashboards and executive-ready summaries (pipeline, bookings, renewal/expansion, backlog, key risks, and next actions) and support ad-hoc analysis requests

• Deal and engagement support: Coordinate internal steps needed to move work from concept to execution (intake routing, approvals, effort estimates, pricing inputs, and documentation readiness).

• Contract/SOW and lifecycle tracking: Maintain trackers for SOWs, amendments, renewals, and key milestones; partner with Legal/Procurement/Finance to support timely review cycles and reduce administrative bottlenecks.

• AR oversight and tracking: Provide oversight, tracking, and day-to-day coordination of accounts receivable (AR) activities tied to KAM/CBU engagements, including invoicing milestones alignment, aging visibility, and proactive follow-up with internal stakeholders to support timely collections.

• Purchase Requests, ES, and GAR management: Submit, track, and maintain documentation for Purchase Requests (PRs), ES, and GAR items; ensure

completeness, proper routing/approvals, and status visibility from submission through completion.

• Purchase Order (PO) oversight and tracking: Submit, track, and manage Purchase Orders (POs) in alignment with approved scope and budget; reconcile PO status against project milestones and invoices; and coordinate with Procurement/Finance

and delivery teams to resolve discrepancies.

• Operational coordination across teams: Proactively follow up on action items across Sales/KAM, Solution Architecture, Delivery/PMO, and functional teams;

remove friction by clarifying owners, deadlines, and dependencies.

• Process improvement and documentation: Identify recurring breakdowns, root causes, and opportunities for automation or simplification; document standard operating procedures (SOPs), templates, and checklists.

Skills

Salesforce, reporting

Top Skills Details

Salesforce,reporting

Additional Skills & Qualifications

Salesforce experience mandatory

Bilingual in Korean preferred, not mandatory

5+ years of experience in Sales Operations, Sales Support, Revenue Operations,

Deal Desk support, Business Operations, or a similar cross-functional operations role.

• Demonstrated ability to operate in a fast-paced environment with shifting priorities and multiple concurrent workstreams.

• Strong project coordination skills with a track record of driving follow-ups, closing action items, and improving process adherence.

Strong analytical skills with advanced Excel capabilities (e.g., pivots, lookups, data validation) and comfort turning data into clear executive summaries.

• Experience maintaining high-quality CRM data and producing pipeline/performance reporting, including hands-on experience with Salesforce.

• Experience working with SAP (e.g., PR/PO-related activities, invoice/AR visibility, and operational reporting).

• Excellent written and verbal communication skills and the ability to work effectively with technical and non-technical stakeholders.

• High attention to detail, strong ownership mindset, and disciplined documentation habits.

• Familiarity with SOWs, MSAs, basic commercial terms, and cross-functional workflows involving Legal, Procurement, Finance, and Delivery/PMO

Experience Level

Intermediate Level

This is a Contract to Hire position based out of Irvine, CA.

The pay range for this position is $35.00 - $39.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Irvine,CA.

This position is anticipated to close on Jun 26, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.