Office Manager

Office Manager

The Office Manager supports the day-to-day administrative needs of Adams Beverages. This role requires a high level of general administrative expertise and the ability to manage a wide range of responsibilities across multiple departments. The Office Manager works closely alongside members of the finance and administrative team to ensure administrative and accounting processes are completed in a professional, effective, and efficient manner. The ideal candidate will have a background in bookkeeping or basic accounting, with the ability to support routine financial and recordkeeping functions. This position reports to a senior administrative leader and provides direct support to members of the management team as needed.

Primary Objectives

• Process and reconcile daily sales activity, including reviewing payments for accuracy, identifying exceptions, and balancing daily deposits within internal accounting systems.
• Support the accounting team with general bookkeeping functions, including daily bank reconciliations, cash reporting, customer invoicing, and applying payments.
• Maintain and verify required customer and business permits or documentation to ensure compliance with applicable regulations.
• Confirm receipt of inventory purchases and assist with related recordkeeping.
• Assist with customer account setup, including verifying account details, maintaining accurate records, and supporting invoicing activities.
• Support customer collections for designated accounts and assist with resolving billing or payment issues.
• Serve as a primary point of contact in the office, providing administrative and operational support as needed.
• Provide front-office support by managing phone lines and greeting customers, visitors, employees, and vendors in a professional and courteous manner.
• Manage incoming and outgoing mail, maintain office supplies and materials, and support overall office organization and appearance.
• Coordinate internal meetings or hosted events, including scheduling vendors, preparing spaces, and assisting with execution.
• Assist cross-functional teams (including Accounting, Facilities, Fleet, and Human Resources) with documentation management, recordkeeping, and onsite administrative support.
• Support onboarding efforts by assisting with new employee orientation and administrative setup.
• Participate in ongoing professional development with a focus on accuracy, efficiency, and continuous improvement.
• Complete additional projects and assignments as needed; occasional travel may be required.

Development of the Position

• Education of company practices, policies, and services.
• Education in general administrative skills, (i.e. telephone techniques, proper email and general correspondence, customer service, computer skills and inter-personal communication).
• Continuous education in company procedures and job knowledge.

Office Manager Requirements

• Excellent organizational skills, motivated, and ability to multi-task.
• Excellent computer skills in Microsoft Windows, specifically Microsoft Excel.
• Working knowledge of bookkeeping or general accounting practices, including reconciliations, invoicing, and payment application.
• Above average skills in (1) math and reconciliations, (2) telephone and customer service, (3) oral and written communication, (4) attention to detail and accuracy and (5) strong interpersonal skills.
• Strong hands-on, team player with the ability to meet deadlines.
• Motivated to deliver a quality work product in a quick paced environment
• Forward-thinking in anticipating what is needed in responsible areas.
• Ability to maintain confidential and sensitive financial information.

Education and Experience

• Minimum of High School Diploma and/or 3 years of experience in a related field.
• Associates Degree Preferred

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to sit, stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

Work Environment

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the employee will encounter. Reasonable accommodations may be provided to enable people with disabilities to perform the essential functions of the job.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. The position requires very little exposure to seasonal weather conditions. This is mainly an indoor position that is exposed to usual noises present in an office setting. While performing the duties of the job, the employee is frequently required to sit and talk or hear, use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.