Project Manager

Job Title: Project Manager Job Location: Bethpage, NY – Hybrid Eligibility/Clearance: US Citizen or Green Card Holder

JOB DESCRIPTION

Seeking a Project Manager serving in a programmatic leadership role for a mission critical utility facility with extensive IT and OT system requirements. This pivotal role involves managing dynamic teams supporting customers both on-site and remotely. The Project Manager will oversee the entire program and will provide customer support from concept, through implementation and transition to go-live and for ongoing support, ensuring strategic alignment with business objectives. The candidate will have extensive experience in IT and OT on-premises systems and services, and a solid track record in financial management including budgeting and forecasting. Candidates must have professional certifications in project management (please state on resume). Candidates shall have excellent communication skills and a passion for customer networking.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other related duties may be assigned. To perform this job successfully and effectively, an individual must be able to perform each essential duty satisfactorily. - Strategically guide the program, tracking schedules to ensure timely delivery within budget and meeting customer standards and contractual obligations. - Lead, mentor, and manage diverse managed team of IT and OT professionals, fostering an environment of professionalism, innovation, and excellence. - Partner with customer Program Management, finance, and Customer’s contract and procurement management to ensure effective program support, with a focus on customer satisfaction and service integrity. - Direct the technical strategy, and establish best IT/OT Service practices. - Encourage a culture of continuous learning and improvement, keeping ahead of industry trends and integrating new technologies and methodologies as appropriate. - Maintain clear communication across all teams and departments, ensuring strategic alignment with broader company goals and priorities. - Display adaptability by taking on additional responsibilities as needed, proactively responding to changing business and management demands. - Respond to customer inquiries and related correspondence. Provide input to schedulers, procurement and contracts for look-ahead coordination, and manage staffing to ensure customer satisfaction and schedule compliance - The managed program will involve the implementation of 60+ systems so multi-tasking will be required. - The customer requires weekly reports and in-depth knowledge on any of the multitude of systems being implemented. - Will travel within Client’s territory and must have reliable transportation.

• Must have a valid driver’s license and a clean driving record.
• Responsible for maintenance and fees of the transportation vehicle.

PREFERRED QUALIFICATIONS

- Preferred certifications include Project Management Professional

(PMP),

- Experience in working with OT and IT based technologies for a large electric utility.

• Knowledge of programmatic processes such as ITIL, SPI, and EVM.
• Experience in support of the Utility Industry
• Working knowledge of how schedules work with ability to interpret

and use Gantt chart-based data from such tools as P6 and MS Project. - Ability to track multiple tasks over long periods of time ensuring customer change management and business rhythms are not disrupted. - Proficient in managing hybrid teams with Customer, TRC and contracted personnel. - Demonstrated success in delivering complex managed services on time and within budget. - Excellent written and verbal communication skills with the ability to working alongside other program management to transform business requirements into high-quality service solutions. - Outstanding leadership and team-building capabilities, skilled at motivating and guiding teams through complex customer environments and business cycles. - High degree of adaptability, capable of shifting focus to meet evolving business and management needs. - Strategic and analytical thinker with the capacity to make data-driven decisions and address challenges efficiently. - Capable of maintaining a high energy level to handle a dynamic, fast-paced workload - Excellent organizational skills

EDUCATION AND EXPERIENCE REQUIREMENTS

- Bachelor’s degree in computer science, engineering, or related field. Master’s degree preferred. - Minimum of 10 years in IT or OT Services Support, with extensive experience in developing custom solutions and providing high level customer satisfaction. At least 5 years in a leadership role managing diverse, multidisciplinary teams. - Experienced in creating and managing team budgets and financial forecasting Arena Technical Resources, LLC, (ATR) is an Equal Opportunity Employer (EOE) who will provide equal employment opportunity to employees and applicants for employment without regard to race, ethnicity, religion, color, sex, pregnancy, national origin, age, veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability. #J-18808-Ljbffr Arena Technical Resources, LLC (ATR)