Leave Management Specialist

Leave of Absence Services Team We are searching for an individual to join our growing Leave of Absence Services team. This role will be dedicated to providing excellent service and reliable administration to employers outsourcing their Leave of Absence administration to OneDigital. You will work with multiple clients across industries to streamline their processes, provide guidance, and day‑to‑day support for their leave of absence administration needs. Essential Duties and Responsibilities Manage the full cycle leave administration for all assigned clients. Develop and maintain relationships with HR and benefits teams, managers, employees, and corporate counsel as needed. Effectively support all LOA administration cases, ensuring compliance with Federal, State, and local regulations related to leaves including FMLA, CFRA, PDL, PFL, USERRA, ADA/ADAAA, and company‑specific leave programs such as Paid Parental Leave. Provide excellent customer service by ensuring timely responses while offering education and expert guidance to all leave of absence inquiries. Monitor and identify opportunities for efficiencies within the client’s and OneDigital’s leave processes to ensure they are efficient and compliant. Assist with onboarding new clients, including attending implementation meetings, reviewing company policies, and supporting the team to organize and input necessary information for partnership. Participate in and support the team with specific projects related to leave administration and compliance. Work closely with clients to provide suggestions and guidance on leave policy, processes, and employee scenarios that may need additional attention. Coach managers on leave policy and processes and engage with employees in the interactive process, accurately documenting the process concerning reasonable accommodations. Provide Leave of Absence reports to clients ad hoc and on schedule. Attend educational webinars and workshops to stay up to date on the changing environment of leave of absence administration. Qualifications, Skills and Requirements Proven project management skills and ability to multi‑task and manage priorities across multiple clients. Sense of urgency and exceptional oral and written communication skills, with a desire to build long, lasting relationships. Innovative, adaptable collaborator able to adjust focus and respond quickly to changes in team priorities. Sound judgment consistent with standards, practices, policies, procedures, regulations, and government (Federal and State) law. Detail‑oriented with strong research and analytical skills and a commitment to continued growth and learning. Ability to work with a variety of personalities at all levels. Independent judgment, high level of confidentiality, and ability to work in an interdisciplinary environment. Education, Training and Experience Minimum of 5 years of experience managing high volume of Leave of Absence administration for mid‑ to large‑size companies with employees in multiple states. Experience working with a variety of clients including C‑level executives. Technology background experience in benefit administration, payroll or HRIS reporting systems. Strong knowledge of Federal, State, and local regulations related to leaves, including FMLA, state specific entitlements, USERRA, ADA/ADAAA, company‑specific leave programs and all associated wage replacement options. Excellent proficiency with Microsoft Office Products, focus on Excel reporting functionalities and leave of absence management systems. Experience with AbsenceSoft a plus. Ability to speak and write in Spanish a plus. Target Pay Target Pay for this role: $70,000 - $80,000. Benefits We offer health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non‑exempt employees, and robust learning and development programs. Employees may receive reimbursement of job‑related expenses per the company policy and may receive employee perks and discounts. Equal Opportunity Employment OneDigital is an equal opportunity employer. We are committed to cultivating a culture that celebrates diversity, insists on equity and inclusion, and connects us. We provide equal employment opportunities to all employees and applicants for employment regardless of veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information, or any other category protected by federal, state or local law (collectively “protected characteristics”). A copy of the Federal EEO poster is linked here. Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant: City and County of San Francisco; City of Los Angeles; County of Los Angeles. Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington. In short, we believe in hiring the most qualified applicant for the position, regardless of background. This posting will remain live while OneDigital is actively accepting applications. Once candidates have been selected, the posting will be removed. #J-18808-Ljbffr OneDigital