Senior IT Incident & Change Manager
Epitec Inc.
A premier IT services company in Detroit is seeking an experienced Incident Manager to oversee ITSM management processes and ensure that IT service delivery aligns with business objectives. The role requires 5+ years of incident management experience, strong knowledge of the ITIL framework, and excellent interpersonal skills. Responsibilities include serving as a liaison between business and IT, leading incident resolution, and managing customer expectations in a direct hire position. Candidates must be US citizens or green card holders. #J-18808-Ljbffr Epitec Inc.
Vacancy posted 1 day ago
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