Temporary Business Process Specialist

Business Process Specialist

Under general supervision, this position performs professional level work involving research and analysis of a variety of routine/semi routine administrative and operational support duties in the area of project management, quality management, performance measurement, change management and business process improvement. Provides support and assistance to senior process consultants, auditors and team leaders.

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas.

Develops and maintains databases to support data analysis and research findings for business projects.

Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements.

Writes reports that summarize findings, data collection techniques, implementation options, etc.

Establishes project schedules using project planning software/tools, updates, and maintains project status reports. Communicates project/process status.

Conducts research, analyzes trends, determines accuracy and relevancy of data/information, and uses sound judgment to evaluate alternatives.

Facilitates and documents meetings, action items, and processes using flowcharting methodologies.

Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support.

Knowledge, skills, and abilities must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of business strategies, objectives, planning, development and management processes and process improvement.
• Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling.
• Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes.
• Knowledge of performance measures, quality improvement programs and project management methods.
• Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to quickly recognize and analyze irregular data and situations.
• Ability to work independently and with teams.

Minimum qualifications:

• Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job.
• Experience may be substituted for education up to a maximum of four (4) years

Preferred qualifications:

• Experience providing high-level administrative support to senior leaders, including scheduling, correspondence management, and meeting coordination
• Experience coordinating and tracking multiple large-scale projects annually, including stakeholder communication and timeline management
• Strong skills in maintaining project documentation, monitoring progress, and ensuring follow-up actions are completed
• Experience documenting business processes, identifying operational gaps, and recommending process improvements
• Ability to partner with administrative teams to enhance efficiency in records management and office operations
• Experience acting as a liaison between executive offices and cross-functional internal departments
• Strong organizational skills with experience supporting logistics planning, internal communications, and resource coordination
• Ability to travel to more than one work location

Austin Resource Recovery (ARR) is a department of the City of Austin with over 530 employees. We provide essential services that protect people and our planet. We collect recycling, composting, trash, large brush, bulk items, household hazardous waste and dead animals. We also sweep the streets, offer Austin and Travis County residents a service to recycle and safely dispose of household hazardous waste and provide community outreach and education. ARR is driving the global transformation of traditional waste management to sustainable resource recovery. Learn more at AustinRecycles.com.

This position will provide administrative support to ARR's Chief Administrative Officer. CAO's areas of responsibility that this position will support are in Emergency Management, Records Management and departmental projects. Primary duties will be administrative support, coordinating meetings, communication with team members and management of smaller projects. If this sounds like you, apply to join our team!

Location: 1520 Rutherford Lane, Austin, TX, 78754

Days/Hours: Monday – Friday; 8:00 a.m. – 5:00 p.m.

• Employee may be required to work holidays, early mornings, after hours, weekends and/or other areas due to business needs.
• Telework opportunities are available according to business needs.

Salary Range: $56,052 - $70,065 per year. Your detailed and complete employment application will be used to evaluate your qualifications and determine your salary if you are selected for this position.

Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position, shall be considered a Candidate for that Position. Employees in Good Standing who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see LinkedIn Profile"). The responses to the supplemental questions inquiring about experience should be reflected on your application.

Virtual Interviews: Austin Resource Recovery may conduct virtual interviews.

Criminal Background Investigation: This position does not require a Criminal Background Investigation.Skills Assessments: A competency assessment may be required to verify your skill set.90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above.Nepotism Policy: The City of Austin Nepotism Policy states, "No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative's employment."Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to twenty (20) pounds. Prolonged periods of sitting at a desk and working on a computer.

Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Driving Requirement: This position must travel between various locations as part of the regular job duties and the individual may be required to drive a City vehicle.

References and Employment Verification: If selected you will be required to provide three professional references, with one being your current or most recent supervisor.

Resume/Cover Letter: Please upload your resume and cover letter along with your completed application. Your application should reflect your complete employment history (to include all job duties, responsibilities, and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile")

Important Note to Applicants: Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Essential/Critical Employee Designation: Some positions are designated as critical or essential. Employees in these roles are required to report to work during emergencies or when operations are modified. This may include working from a designated site or an alternative work location.

This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Benefits: Working with the City of