Restaurant General Manager

Job Description

Job Description

Restaurant General Manager – Upscale Casual Dining

San Francisco | $85,000–$95,000

Do you know how to turn a busy restaurant into a place guests genuinely want to return to? Are you the kind of leader who can bring out the best in a team while keeping service, standards, and numbers on track?

The role

McCalls' Catering and Events is looking for a Restaurant General Manager – Upscale Casual Dining to lead an exciting new San Francisco venture.

This is a hands-on leadership role where you will be at the heart of the operation. From supporting your team during a busy service to keeping an eye on costs, quality, and guest satisfaction, you will help create a restaurant people enjoy working in and visiting.

Key Responsibilities

• Lead day-to-day front- and back-of-house operations
• Create a warm, professional experience for every guest
• Support, coach, and motivate restaurant team members
• Manage staffing, schedules, and shift organization
• Handle guest feedback and resolve issues quickly
• Monitor food, beverage, and service quality
• Manage operational costs and reduce unnecessary waste
• Oversee inventory needs and vendor relationships
• Maintain food safety, sanitation, and workplace standards
• Prepare revenue and expense reports
• Support local events, marketing, and social media activity

About our company

McCall’s Catering and Events is one of San Francisco’s well-known catering businesses, with seven culinary-focused cafés across the city. We’re all about great food, welcoming service, and creating an experience guests want to come back to.

The person

You will ideally have:

• 3–5 years of restaurant management experience
• Strong front- and back-of-house knowledge
• Excellent food and beverage knowledge
• Confident leadership and people-management skills
• Strong organization, communication, and financial skills
• Experience with Square, Toast, OpenTable, or similar systems
• Food Handler and ABC certifications
• Good knowledge of food health and safety regulations
• A degree in Business Administration, Hospitality Management, or culinary education is a plus.

Covid Vaccination is required, with accommodations considered in line with applicable regulations.

What’s next

If you are ready to lead a great team, create memorable guest experiences, and put your mark on an exciting new San Francisco restaurant, apply today.

Benefits

• $85,000–$95,000 salary
• Full-time salaried position
• Health, dental, and vision coverage
• 401(k)
• Paid time off
• Supportive and collaborative team
• Opportunity to play a key role in a new venture
• Genuine scope to influence future growth