Procurement & Operations Specialist

IT Management Corporation (ITMC) is a technology solutions provider specializing in networking, communications, cloud, cybersecurity, and managed services. Since 2009, we've helped organizations modernize their technology environments, with a strong focus on State, Local Government, and Education (SLED) customers.

Learn more at ITMC.net.

Job Description

The Procurement & Operations Specialist manages sourcing, purchasing, order fulfillment, and inventory for IT products and customer projects. This role works closely with sales, engineering, suppliers, and warehouse teams to obtain competitive pricing, maintain accurate records, and ensure timely delivery. Product categories include networking equipment, power infrastructure, cabling, security systems, software, and telecommunications hardware.

Key Responsibilities

• Sourcing and quotation support: Review customer requirements with sales and engineering, coordinate bills of materials with manufacturers and distributors, request quotations, and negotiate pricing and commercial terms.
• Deal registration: Submit and track manufacturer deal registrations, confirm pricing validity, and coordinate extensions to protect project margins.
• Purchasing and order management: Validate customer purchase orders against approved quotes, create sales orders and supplier purchase orders, and resolve pricing, quantity, or scope discrepancies.
• Delivery tracking: Monitor open orders and shipments, communicate delivery updates, and resolve backorders, delays, partial shipments, returns, and warranty issues.
• Customer invoicing: Generate invoices following delivery, verify amounts against sales orders, record serial numbers when required, and coordinate billing discrepancies with sales and accounting.
• Inventory and receiving: Verify incoming shipments against purchase orders, label and route materials, maintain accurate inventory in Sortly, and support replenishment planning and cycle counts.
• Shipping and logistics: Process outbound shipping requests, prepare packages, labels, and shipping documents, and coordinate parcel, palletized freight, and international shipments based on cost and delivery requirements.
• System maintenance and reporting: Maintain customer and supplier contacts, product catalogs, and supplier pricing in ChannelOnline. Manage RFQ records through Teamwork Desk and HubSpot, generate purchasing and sales reports, and improve operational workflows.

Qualifications

• Experience in purchasing, supply chain, order management, or logistics; IT distribution or systems integration experience preferred.
• Strong quotation analysis, supplier negotiation, organization, and follow-through skills.
• Proficiency in Excel and experience with purchasing, inventory, or order management systems.
• Ability to manage multiple customer orders and coordinate effectively with internal teams and external partners.
• Willingness to support hands-on receiving, packing, and shipping activities.
• Bachelor's degree in business, supply chain, or a related field, or equivalent practical experience.

Preferred Experience

• Familiarity with IT manufacturers and distributors, deal registration programs, and systems such as ChannelOnline, HubSpot, Teamwork Desk, and Sortly.
• Experience with international freight and customs coordination is a plus.

Additional Information

Why Join ITMC?

• Growing technology company with a strong reputation in the SLED market.
• Work alongside experienced technology, sales, and engineering professionals.
• Competitive compensation and performance-based incentives.
• Opportunities for professional growth and career advancement.

All information is kept confidential per EEO guidelines.