IT Manager / Solutions Specialist

IT Solutions SpecialistLocation: Dallas, TX (some work from home)Essential Job Functions:Design and Implement Solutions: Create and document complex enterprise solutions based on business requirements, ensuring alignment with standards and planning for a smooth transition from the current state to the future state. May involve coordinating with distributed teams, testing, and deployment.Cross-Functional Communication: Effectively communicate across diverse teams and locations, navigating different personalities and team dynamics to accomplish tasks.Requirements Gathering: Collaborate with IT application owners to identify and define business needs and technical requirements.Technical Analysis: Conduct technical evaluations, including cost/benefit analysis, to ensure solutions align with company objectives.Facilitate Design Discussions: Lead solution design meetings and participate in project teams to ensure design solutions are clearly understood and implemented.Vendor and Contract Management: Work through complex contracts, including engaging new vendors and managing agreements such as MSAs and NDAs.Project Management: Manage key variables such as time, money, and risk to achieve business goals. Risk management experience is a plus.Technology Evaluation: Participate in the evaluation and planning of new technologies, and regularly review existing systems to recommend improvements.Incident Resolution: Assist in incident resolution and problem analysis as needed.Team Leadership: Manage individuals to maximize their potential, guiding them towards achieving business goals.Additional Job Functions:Project Support: Assist with project tracking, status reports, and team or scrum meetings.Approvals and Reviews: Support software, hardware, and project approvals, and review software and vendor contracts.Cost Control: Help manage IT costs and identify opportunities to reduce spending.General Duties: Perform other tasks as assigned.Basic Qualifications:Detail-oriented with a strong focus on quality and customer solutions.Ability to develop growth plans for team members.Proven experience contributing to the success of major projects.Critical thinking and complex problem-solving skills.Independent worker with strong verbal and written communication skills.Skilled in prioritizing multiple projects and meeting deadlines.Adaptable in dynamic work environments with a customer-focused approach.Advanced troubleshooting, problem resolution, project management, and technology evaluation skills.Ideal Qualifications:Ability to collaborate effectively with business leaders, especially in finance.Experience in distribution or retail industries.Skills in preparing and presenting business or financial results.Proficient in Microsoft Excel and PowerPoint.Familiarity with data warehousing and business intelligence concepts.Strong presentation and communication skills.Self-motivated with the ability to work independently under minimal supervision.Capable of handling multiple tasks under pressure and meeting required deadlines.This role requires a versatile professional who can bridge technical and business needs, driving solutions that enhance operational efficiency and support strategic goals. The Robinson / Diamond Resource Group