Office Manager $24

Job Full Description

Busy South Shore landscaping business is seeking a highly organized and proactive Administrative Coordinator to support daily office operations, customer communication, and internal coordination.

This role is critical to ensuring that nothing falls through the cracks - from customer follow-ups to scheduling, reporting, and administrative workflow management. The ideal candidate is detail-oriented, responsive, and takes ownership of their work.


Compensation: $22-$26/hour (based on experience)
Schedule: Full-time | Monday-Friday, 8:30am-5:00pm

What You'll Do
Customer Communication & Support
• Respond to customer inquiries promptly and professionally
• Follow up on outstanding requests and ensure resolution
• Maintain accurate customer records and contact information


Accounts Receivable & Administrative Support
• Assist with accounts receivable reporting and follow-up
• Apply customer payments accurately
• Help track and escalate outstanding balances


Scheduling & Coordination
• Manage scheduling for customer appointments and assessments
• Coordinate calendars and confirm appointments
• Support daily office coordination and communication


Task & Workflow Management
• Monitor and manage tasks, deadlines, and follow-ups
• Ensure timely completion of administrative and operational items
• Identify and address gaps in communication or execution


Office Operations & Meetings
• Help coordinate weekly office meetings, including agendas and notes
• Track action items and follow through on next steps
• Support overall office organization and workflow


Inventory & Administrative Duties
• Track inventory of company materials (uniforms, branded items, supplies)
• Assist with ordering and restocking as needed
• Perform general administrative duties (filing, mailing, organizing, etc.)


What We're Looking For
• Strong organizational and time management skills
• Ability to prioritize tasks and manage multiple responsibilities
• Clear and professional communication skills
• High attention to detail and accuracy
• Reliable, punctual, and consistent
• Proactive mindset - follows up without being asked
• Comfortable working in a fast-paced, team-oriented environment


Requirements
• 2+ years of administrative or office support experience preferred
• Proficiency with email, spreadsheets, and basic office software
• Ability to learn internal systems and processes quickly
• Alignment with core values (WRATH)
• Preferably experience with task management systems, such as Trello and CRMs such as Jobber


What Success Looks Like
• Customer inquiries are handled quickly and completely
• Tasks and deadlines are consistently met
• Administrative processes run smoothly and efficiently
• Communication is clear, timely, and accurate
• The office stays organized, responsive, and proactive


Why Join Us
• Stable, growing local business
• Team-oriented environment
• Opportunity to take ownership of your role
• Clear expectations and opportunities for growth

Braintree, MA
2555
100 Grandview Road
Suite 216
Braintree, MA 02184